Overall Ratings & Reviews Vinh Trung Plaza Hotel

I rented a room for 600k, which is not expensive, but not cheap either. 1. When checking in, the receptionist did not know English and asked me to translate for a Western guest in room 1101, I was in room 1105. While translating, the receptionist used Vietnamese to curse the Westerner. Something like: f...ck..., I told you so... I am Vietnamese but I think the receptionist's level is not high and he is a bit uncultured. I also checked in for the night so I can go out tomorrow because I already booked and paid. 2. When I went to check in, I saw that the light was broken, the receptionist kept pushing it up but it didn't come up. I just ignored it, it wasn't that important because I just needed to sleep. 3. After I went into the bedroom, I saw that the air conditioner was black and leaking water. I think they probably didn't do any maintenance on this situation, even the light was broken and the air conditioner was broken. 4. The air conditioner leaked water onto the bed, the most important thing was that the headboard was full of mold. At this point, don't they clean the room every day? Or clean the room before the guests move in? Why do they still leave the bed moldy? 5. Continued, checked and saw that the pillow was wet and wet. 6. Called the receptionist, but the phone was broken. 7. While I was translating for the receptionist with the foreign guest, the receptionist called to talk to the sale. The receptionist asked me to talk to the sale and the foreign guest because he didn't know English. When the sale was on the phone, the sale kept cursing. Well, I also determined that they have no sense of culture here. Arguing and arguing won't help anything. 8. Finally, I returned the bracelet and left. The first thing, the receptionist also said that they wouldn't refund the money, it seemed like this was a common occurrence, so they used the prepayment method, didn't let me check out, didn't give me a refund.

Swimming pool under repair. The room is as large as an apartment about 50m2, with a washing machine without breakfast. Nice view, friendly security guards. The air conditioner is not good. There is private wifi in each room.

I had a pretty good vacation. The room is spacious but the staff attitude is quite bad

Except the phone on the room has no signal, everything is great. Spacious room when attached with small children, the most like the big refrigerator to buy food from Big C to reserve. However, this breakfast is bad, but not important because it is possible to eat out because the room price is reasonable

Breakfast is not good served not enthusiastic

Old room, many mold marks on the wall. The furniture in the room is also old, with a feeling of few people coming. The toilet is a little small, not to mention the toilet does not have water, press the hand sore without discharge. Because it is aparment, there should be a kitchen cabinet, kitchen, washing machine, dining table but dusty and really do not want to open the cabinet. Large room that is too badly designed.

The hotel is less than 1 point very unhappy that I choose a hotel with a swimming pool, but when the check-in is finished, ask the receptionist, I get the answer that the pool is maintaining and the whole 5-day vacation I know what the shape of the hotel pool is. Doors and all electrical equipment still do not use magnetic cards. Poor breakfast food is not diverse. The elevator was very shaken, in general I was not satisfied when staying at the hotel during the last holiday

Book room for 5 people is very wide and comfortable. Super air conditioner super cool 😬😬 Because of getting up late, do not try breakfast buffet nhiên however the hotel is located in a residential area, quite far from the beach

Extra fee is too high.ko is enthusiastic, blanket is not clean

Bad breakfast, old room, staff not enthusiastic

Apartment-style hotel with kitchen but not available. located in the center, near the alcohol market, big c, quite okay in the price range of 500k

Never been in a hotel and asked for ice to drink water

Great and will come back at this hotel, feeling spacious and pleasant

The quality of room service is not good. 22h10 'ask for 2 bowls and chopsticks to eat late, but after 20' no reception came back. Calling the receptionist, the receptionist said that the department's room is closed so the warehouse lock cannot be served. While the room has a gas stove for cooking, there are washing machines in the room without bowls. Special room without slippers. My room price is more than 700k.

apartment but there are no kitchen utensils (bowls, chopsticks ..) gas stoves cannot be used.

Professional staff, spacious rooms.

Overall okay, friendly staff, attentive, clean rooms, slightly old air conditioner, every day cleaning room lost his nightgown ._. Breakfast is delicious, varied, central location, close to commercial tt

Everything is wonderful. Friendly employee. Delicious breakfast. Room is clean. Will be back

Very good. Near eating places easy. Beautiful room. Friendly employee.

spacious room, clean, comfortable, high floor view in the whole city very nice, have washing machine but not used, if using 100k per day, monotonous food, eat to day 3 is bored