Zenta Beach View Hotel

Explore Zenta Beach View Hotel
8.2
Very Good
From 155 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.6

Meal

8.1

Location

9.0

Service and Facilites

7.8

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Bathroom (22)
Bedroom (19)
Room Space (17)
Distance to City Center (14)
Staff Friendliness (14)
Surroundings (13)
Accessibility (13)
Family Friendly (11)
Ambiance (11)
Soundproof (11)
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Traveler Reviews Zenta Beach View Hotel

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40
Customer reviews
N***N
icon-Leisure
Leisure
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8.2
/10
Reviewed 3 week(s) ago
The staff were friendly and enthusiastic.
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T***a
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8.3
/10
Reviewed 4 week(s) ago
It was okay, but I didn't stay long so I'm not sure about the experience.
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1 people find it helpful
T***g
icon-Staycation
Staycation
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6.5
/10
Reviewed 9 week(s) ago
The toilet smells bad, and the paint in the room is peeling and damp.
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2 people find it helpful
p***m
icon-origin-TRAVELOKA
8.1
/10
Reviewed 10 week(s) ago
The room is very old, everything is old.
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1 people find it helpful
N***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The staff were incredibly helpful, and the room had a nice view.
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1 people find it helpful
Quỳnh V.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The room was right by the beach, just a short walk away. There are many beach clubs on the other side of the beach. The room was generally good, with all the necessary amenities. The staff were lovely; they were very helpful in assisting us with storing our suitcases or renting motorbikes. One issue was that the mini-refrigerator in our room was a bit noisy, occasionally startling us while we slept. We hope the hotel will replace it with a different type of refrigerator.
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5 people find it helpful
Nguyen V. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 14 week(s) ago
Everything was fine, close to the beach, clean room, friendly staff. It's a shame I had to leave 1.5 days early due to personal reasons.
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4 people find it helpful
T***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.6
/10
Reviewed 15 week(s) ago
The room was old, dirty, the toilet door was broken, the toilet bowl was broken, the air conditioner wasn't working, it was just filthy. The only good thing was that the staff were enthusiastic and lovely.
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+2
6 people find it helpful
H***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The location is good, but the room is a bit old and small.
6 people find it helpful
N***n
icon-origin-TRAVELOKA
6.6
/10
Reviewed 18 week(s) ago
The room was old, the furniture was also old, and the service quality was poor.
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4 people find it helpful
Trần S. m.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 20 week(s) ago
Room 503: The toilet lid was broken. The bathroom door lock was intermittent. The sink drain was missing. The refrigerator wasn't cold; even on high, water still leaked onto the floor. The air conditioner was incredibly noisy. Room 604: The bathroom door was completely broken. The refrigerator was too weak. The air conditioner and other machines on the top floor were noisy all night, giving me a headache and preventing me from sleeping. I called the staff, but they ignored me and said they "didn't understand what they were saying." They were noisy day and night, even though I booked the room a week in advance and called to check, they still didn't fix or check anything. Reporting to the reception was pointless. Overall, the experience was terrible. I will never return and will never recommend it to friends.
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4 people find it helpful
N***n
icon-origin-TRAVELOKA
5.9
/10
Reviewed 44 week(s) ago
The room was quite dirty and had an unpleasant smell.
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11 people find it helpful
N***N
icon-origin-TRAVELOKA
7.9
/10
Reviewed 52 week(s) ago
The bed has lizard shit on it that hasn't been cleaned yet 😭
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10 people find it helpful
H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 52 week(s) ago
I stayed for 7 days without seeing any room cleaning staff even though I informed the reception (I stayed for 1 week and they didn't clean my room once). I had to go down to the reception to get my towels, and drinking water had to be bought outside and wasn't provided like other hotels (this is a request from the hotel manager). I'm not satisfied.
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11 people find it helpful
Ngọc Á.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 60 week(s) ago
After the vacation, in my opinion, the hotel is clean, the reception staff is friendly, the price is reasonable. Near the beach, very convenient for living and activities.
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3 people find it helpful
Huy Phu Nguyen
icon-origin-TRAVELOKA
6.1
/10
Reviewed 61 week(s) ago
The hotel is not like the picture, old, out of place, not soundproof, noisy, not as good as a motel. Not worth the price.
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8 people find it helpful
M***ỹ
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 61 week(s) ago
old room, very old. bed, mattress, sheets and pillows are not clean.
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6 people find it helpful
Do Linh
icon-origin-TRAVELOKA
8.0
/10
Reviewed 62 week(s) ago
Really disappointed with the reception service; even more disappointed with the room interior. Specifically: the living room has peeling wooden floors, the TV cannot be watched, the air conditioner is set to 18 degrees and cannot be adjusted up so it is quite cold at night; the room window is broken and unsafe, I had to use a personal chain to tie it up securely; the shower room has a leaky pipe that causes water to splash out, the bathroom area lacks a glass door so water overflows and the drainage system is not good; some of the equipment in the bathroom is too old and rusted - the sink area is very dirty; and when checking in, there are only bath towels but no face towels. I have recorded a video of all of the above. If I really want, I will send it to the customer service department of.
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4 people find it helpful
Y***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 66 week(s) ago
The room is in a good location but small and has poor soundproofing. The two rooms can clearly hear each other talking. My family stayed in a room with a sea view and could clearly hear the bar next door. In general, if you need quiet like me, if it's this noisy, it's a bit tiring due to insomnia.
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5 people find it helpful
Anh N.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 68 week(s) ago
The hygiene is not good, the air conditioner is noisy like a generator, the bathroom has a loud vacuum cleaner, the bathroom door is broken The room has 1 large bed with 2 small wedges put together to create a gap in the middle so you either sleep on one side of the bed or the other, the whole room has 1 plug, 2 people have to take turns charging, and it is far from the bed, the whole room does not have a mirror, only in the bathroom. The soundproofing is also bad. Very bad experience
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2 people find it helpful
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