El olor de la calle a los alrededores es muy desagradable. El hotel es extremadamente básico

Good location at downtown, accessible and

Todo muy bien

No soap. Bottles in shower were not labeled and appeared to contain hand soap. Towels were old.

Overall good, the breakfast are was kind of dirty and messy

The view wasn’t facing the plaza also the beds too small

The location is excellent; the historical center is right downstairs. However, there are homeless people on one side of the subway station below the hotel at night, and the police only on main street , so be careful. When we returned to the hotel from there, the homeless asked for money and threatened us.

Great location and walkable to many places, close to restaurants, stores, locations Great communication with Misael at front desk. Rooms were great, breakfast was delicious 😋

Muy buen hotel y en muy buena ubicacion y el presio es muy accesible. Yo solo lo utilice para ir a dormir porque todo el dia estaba fuera. Y muy rico desayuno ya incluido.

Todo bien solo tuallas muy feas viejas y rotas

This hotel from inside looks like a big garbage site

I loved the view from my room it’s probably the best view you can get of the plaza,

The rooms are OK need to be clean a little bit more

We checked in Sunday February 8 , lobby is sub par kinda clean, underwhelming . Receptionists excellent friendly and attentive. We get our room on 2nd floor the balcony is tiny can barely stand on it nothing like the one I booked that showed one you can walk and sit out on. The room was very basic clean small no iron, hair dryer, no safe. I went down to front desk and after a couple minutes of back and forth the gave me a room on the 6 floor with a bigger walkout balcony, they only have a total of five of these rooms with the bigger balcony. Now we’re happy, we unpack and get ready to head out . One problem the door didn’t lock, it could just be pushed open with a little bit of force, room didn’t have a phone so we went downstairs again. They had maintenance meet us at room he confirmed the lock was broken . They moved us again to a room right next to the one we were in , that one was good except the slider to the balcony would not lock. Not sure if we’ll ever stay here again we usually stay at Hotel Morales. The view was amazing, the staff excellent everything else was average to below average including the breakfast buffet that we never touched and we were there for 9 nights.

Amenities, bathroom smell awful

Rooms were small didn’t feel clean. Towels were dingy and thin. No irons or blow dryers available in rooms had to ask at front desk but irons were never available when needed and breakfast was not great at all! Location is great but will never book there again

Location was excellent

The hotel was centralized to the historic center and staff was polite

The place was not

.