Overall Ratings & Reviews Hotel Portofino

It was great! coming back to it soon

Local residential area, walkable to stores. Loud music specially on the weekend from near by bars and clubs. Expecting bigger room, bathroom was very tiny and the water comes out when showering . No heater in the room, no elevator , had to take stairs to the 3rd floor Staff were very helpful when asked for information, extra blanket etc. breakfast was ok, just basic scrambled egg arepa juice coffee Overall it was ok, I guess it makes sense with the price we paid

Everything is excellent.

Location is great

Muy buena relacion costo/servicio. Las chicas muy atentas y serviciales. Rico el desayuno. Cerca de todo!

Amazing, incredible staff, very friendly and professional, will stay again

Very nice staff

I liked the area and the staff was very polite. The room could've been cleaner, the towels, the utensils.. Every light bulb should be working in the room. I Had flea bites after I left. Disappointing.

Location is prime, close to everything. Property is dated, housekeeping doesn’t clean rooms properly, saw human hairs on pillows and sheets, they don’t wash after every check out . Leaks in the sinks, no fans, no AC toiletries include 2 small awful smelling soaps, nothing else like shampoo, body wash or lotion

Rooms and bathroom are very small.

It was fine for a day or two, especially for the price paid, but the room was cramped, with a small bathroom and was directly across from the front office. This made the room noisy because I could hear everything. Good food options are in the vicinity. I moved to another posada in the La Candalaria area for the same price and it was so much more comfortable and charming.

It was ok for the price. Internet was out of service. Breakfast was good.

The surroundings where great...verynice around t al kind of restaurants and places to dance and very easy to get transportation evry where

El personal fue amable y de fácil aproximación. No obstante, las instalaciones se notan deterioradas. El sitio podría lucir más que bien y prestar un servicion aún mejor, no obstante parecería que los dueños poco se preocupan por invertir en las instalaciones.

Experience overall was great. Breakfast was nice, very attentive personnel. Restaurant in front of hotel was nice and cheap. Close to a lot of commercial services.

I didn't like having to wait outside multiple times to be let in the property. Coming back from the gym I had to wait almost 20 minutes to be let in. Coming back to the hotel during the night seemed like it was an inconvenience to be let in.

Convenient. Close to mall. Breakfast was good. Very friendly staff

Very helpful staff! Bakeries and restaurants and supermarkets should you need anything! Also about 10 minutes to a larger TransMileno station to explore the city! Felt safe and welcome during my 1 week stay here

I was only at the hotel for one night. My flight arrived very late in the night and they could check me in at 2 AM. The staff were very nice and the breakfast was good. The room was ok, nothing special but was fine.

Good staff. Great location, close to shopping area. Very clean.