Overall Ratings & Reviews Residence Inn by Marriott Dana Point San Juan Capistrano

These staff was great!

Loved our stay…will definitely be back.

Great hotel. Close to shops

I have stayed at this property a few times. I recently made a reservation but it was for the wrong dates. I immediatly tried to remedy the situation, and the hotel refused to refund my money. There have been other times I had reservations and didn't use the room, nor ask for a refund. This ONE time I asked and they wouldn't give one. Very disappointed.

Liked that the kids could entertain themselves with the mini golf, basketball court and pool! Breakfasts was a plus

Did not have a safe to store valuables. Noisy area with trains blowing their horn at all hours of the day and night. Limited breakfast hours weekdays ending at 9:00AM. Need to update its appearance.

Nice place to stay, close to everything in south oc.

Cleanliness

good

Animal friendly

Nice property and amazing and friendly staff. The issue with this property is it is right next to train tracks. There is a crossing below the property and trains pass all day and night and they have to blast the horns due to the crossing. Two nights and very little sleep. If you need to stay here, I highly recommend you request a room on the street side and far away from the train tracks.

Beautiful hotel. Wonderful suite room.

The room was clean and wonderful layout of room. Poor lobby service no one was there to greet and help; I had to wait for 10mins before someone came out…people were also waiting. There was no one to help me checkout. So I had the leave…Fortunately I had the room prepaid

Nice room. Smelled a little funky at first but once we got the air on it went away. Great staff. Freeway noise is a little noisy. Amazing breakfast

Great location, near all the places we wanted to see in the area. Bonus: Costco is just a walking distance away

It is a great hotel for a family trip. Basic breakfast ( cereals, yogurt, bread and eggs) is included. I was expecting a waffle maker, however, the French toast was good. Enjoyed playing basketball and putting ( golf).

We had a wedding on the area and the accommodations were comfortable and so convenient for everything around us!! Recommend with 4 stars!

Staff, especially Louise was very nice and accommodating

Train noise beginning in early morning was disruptive to sleep.

Loud air compressor , room took a long time to cool down, electricity went out in area and the emergency lights in the hallways did not work. Open parking but they charged for parking.