Overall Ratings & Reviews Holiday Inn Express Hotel & Suites Smithfield - Selma I -95 by IHG

Check. In was easy, the front desk host ( she had her right arm in purple cast) went above and beyond helping make our stay great, she came to the room and fixed the TV, also provided plates and napkins for our take out dinner that the restaurant forgot! Don't remember her name but she was very personable and really made our stay great!!

I haved stayed here multiple times. Greats service, beds are comfortable. Continental is good and plenty of places to go out and eat. And its closed to outlet mall.

The bed was a little lumpy, noisy until after 11 PM

The staff was very professional and helpful. The breakfast was very good. Coffee was extremely good. We had a accessible room for my mother. The room was clean, except the electranic shade did not work. That gound that someone had cut the wire. The window shade could not be pulled down. So it was opened all night. Then at 530 the fire alarm went off. I had to walk my mother down 3 floors. She is not i good health. All for a false reason. And the were no lamps in the stting area, very dark area. They did give us a slight discount, thank you.

Excellent stay, fantastic breakfast

Best Holiday Inn we ever stayed at! Extremely well run! Highly recommend!!

Easy stop off 95

STAFF MEMBERS HELPFUL AND PLEASANT; ROOM CLEAN AND QUIET; SEVERAL RESTURANTS WITHIN CLOSE PROXIMITY

No issues at this time. Thing's went well.

Easy check in. Nice rooms. Kids loved the pool. Breakfast was great compared to most hotels and was very helpful as well as the front desk staff

Friendly staff and very clean, excellent beds. Will certainly stay again.

The stay was very good with the exception of parking due to many construction trucks taking multiple spaces.

Room shower head was leaking and proceeded to get worse. Phone in the room did not work either to call the front desk. Lack of storage space in the bathroom and the tub was warped. However, the staff were very friendly.

This is the cleanest and best place we have stayed. Staff is very friendly and helpful. We will definitely be staying here again.

We stayed there for one night in the middle of our road trip. The room is spacious and very clean. The breakfast is great. Free parking is very easy.

Clean, spacious room and friendly front desk staff (Mandy:)

We stayed overnight on our way back home from Disney. The bed felt like a dream and the breakfast was wonderful (actually better then the SC location. They had lots of cinnamon rolls and hot chocolate!) However, the parking lot was small and tight. Finding a spot was difficult and there was a street light that was broken and flashing. What really tanks my review is the paper thin walls! You can hear others TV's you can hear everyone's conversations. I could not believe a hotel was set up this way. So, as we were exhausted we had to listen to all of that. Our fan finally kicked in and drowned the noise out enough to sleep. For that reason we won't be staying here again. It's unfortunate because the bed and breakfast was good!

Nothing not to like about it…..

clean, quiet, and comfortable

Comfortable and clean facility and room.