s***a
Staycation
6.7
/10
Reviewed 5 week(s) ago
The reception was good, but I got room 506, which had the sound of a laundry machine every hour, a small elevator, and mediocre food. The walk to Pratunam Mall is quite far. Especially when it's hot, my face feels like it's burning all the way. It's quite a long walk. Ordering a Grab is a bit difficult, perhaps because of construction and traffic jams. I liked the service, but the room was less so because it was noisy with the washing machine.
Read More
See original
Find this review helpful?
Accommodation's Reply
20 Jun 2026
Dear Guest,
Thank you very much for taking the time to share your feedback with us. We are glad to hear that you were satisfied with our reception team and overall service during your stay at My Hotel Pratunam.
However, we are truly sorry to learn about the inconvenience you experienced in your room due to noise from the laundry machine. We understand how important a quiet environment is for a comfortable stay, and we sincerely apologize for the disturbance. Your comment has been shared with our management team for further review and improvement in room allocation and operational control.
We also appreciate your comments regarding the elevator, breakfast, and walking distance. While our location is generally considered convenient for many guests, we understand that traffic conditions, weather, and ongoing construction can affect travel experience.
Thank you again for your valuable feedback. We are happy that you liked our service, and we hope to have the opportunity to welcome you back again in the future with a more comfortable experience.
Warm regards,
Poranat
Hotel Manager
My Hotel Pratunam




