We would not return to this hotel. After arriving on Saturday, I began vomiting on Tuesday and my partner on Wednesday. We talked with other guests that were also sick after eating at the hotel restaurants. Having now searched for instances of food poisoning at this hotel, we can see this wasn’t an uncommon experience. Most of the buffet food is bland and some of it horrible, tasting genuinely off or unpleasant. The food is poorly labelled, with dishes under the wrong stickers or stickers missing. As a vegetarian, there aren’t many options - when I chose a cheese salad, it turned out to have some kind of squid in it. After asking a waiter, who asked a chef, they directed me to another salad, which had pieces of chicken in it. Some of the staff are lovely and friendly, but others are very grumpy and make you feel like you are an inconvenience. Our room was cleaned well but the rooms are dated and in need of renovation - there is mould in the bathrooms and a slight smell of damp. The private beach is a small area combed back from a stony beach with lots of plastic and (friendly but slightly concerning) stray dogs. The grounds of the resort itself are beautiful and the pools are lovely to swim and lounge by.

Class food, great pool and friendly staff.

The resort is very good, true to their (4*), friendly staff, excellent buffets style meals (only, even on their themed restaurants), basic variety of local alcohol drinks and surprisingly good wine for an all inclusive. Large rooms (must take oceanview), clean and well maintained. The site itself is very well maintained especially the grounds and pools. As for the entertainment, that’s another story,,, I would say, fair at best. The animators are all kind and very young, almost a high school variety show… and yet we watched them all, well most of the shows, a few walkouts,,, they only last 30 minutes, so… judge for yourself!!!

Good service clean hotel , very good family fun

Staff good. Clean. Good amenities

Staff were great. Always there to help and making your stay wholesome. The rooms and amenities were lacking. Not a great toilet.

Excellent hotel, rooms are very spacious, kept very clean, great selection of food on offer, all staff very friendly from cleaners to bar staff and animation team werr excellemt

Large clean room . Pools and grounds ere beautiful

Great spot! Great staff. Food option à la carte would be a nice upgrade.

Tout était parfait😀

Stayed for 5 nights , the longest check in / waiting for our room for 3 hours .. staff not listening to our requests although we emailed before . Reception staff were very friendly but that it where it ends ,can’t say the same about bar staff and some of restaurant staff . The property gardens are beautiful and immaculate this is why we chose this hotel for the garden and swimming pools , the pools are very cold in October which we did not expect , the ocean was warmer though and so clean ! The food is ok very repetitive and not that many options comparing to other all inclusive hotels but we enjoyed it . I have emailed before twice to say it was a special anniversary and I thought at least they could put a message in the room or some cake but totally ignored which was disappointing… I think this is the conclusion : beautiful grounds but no attention to detail , we will not return

Hotel is run down needs some TLC Food is Shockley bad! Tasteless, cold and a foul smell around the salary area Staff very friendly

We arrived before check in but we're allowed to have lunch and use the rest of their facilities until then. The room was lovely. Great sea view and of the pools from our balcony. The bathroom was ok. It looked like they had two attempts to fit the shower riser. The shower hose was like a chrome coloured rubber and it never quite pointed to where you wanted. Beds were made and fresh towels daily and always very clean. The animation team were all very friendly and enthusiastic. However,.the evening entertainment was a bit samey. There was a wide variety of food, all very tasty. Enough to cater for me, a meat eater and my wife, a (more or less vegan.....she likes eggs). The beach was very clean and great for enjoying waves. Not much else near by but the taxi's are cheap and you can barter them down a little to get elsewhere. We had a late flight but as with check in we were able to continue to use the facilities until we left for the airport. Thanks for a lovely stay

Food very bland and trays empty, rooms had cockroaches and ants, some staff very poor won’t even smile, will never want to stay here again and would t recommend to anyone

The room was nice as we had a sea view. Was very quiet. Good choice of food. Entertainment needs improving

Internet not great Pool arena was Amazon, but problems with sunbeds, because they allow people to lay Towels from early morning.

Very good hotel, what impressed me is their pro active approach, they have everything in order considering birthdays, requirements during your stay, all this without even having to ask.

Needs work

Great hotel in a brilliant location. Lovely and modern with a great layout and super close proximity to the beach which held beautiful sunsets. Staff were lovely and always happy to help, special mention to the security guard at the front entrance who saved us when our pickup didn’t arrive for the airport on our last day, honestly don’t know what we would have done without him. Buffet restaurant was great for breakfast and lunch but we felt dinner let it down sadly. All inclusive drinks weren’t the best but think that’s typical of most all inclusive hotels and at this price you cannot argue. Both the restaurants which were also included free of extra charge were lovely so don’t miss out on those.

Clean