Well to say this hotel was terrible is giving it more than it's worth. Pool , should be closed. Cleaning staff should be retrained!!!!! We got to our room, on the table in the room there was sticky residue from juice and there was a large layer of dust on the lamp. The tv didn't work properly, at least the front desk person came to fix it. We went to look at pool, there was a large rust stain on the floor . The pool itself didn't have circulation so there was scum on the bottom of pool, and dirt from the ceiling as it was also leaking. The door handle in the room was falling off. They didn't check the room to see if we needed refreshed towels, or beds made or new coffee. The continental breakfast.... white toast, yogurt and 1 type of cereal.
As a manager myself, I take great pride in my work and my staff . If I had this there would be a lot to fix. My opinion is if you had good service provided, and added in some extra food at the breakfast. Plus had your pool maintained properly you would have a lot more business. As it is right now, I'm not sure how you are still open.