We had a very late check in which we let them know in advanced and was fine. When we arrived one of the two rooms were not cleaned, however the staff were extremely helpful and managed to sort it out quickly and moved to a different room. Very happy with the service we received. This is the 2nd year we have stayed here and have had a lovely time both times. Breakfast was great too

Only cooked breakfast at weekends.

A nice and cosy 14 century accommodation. Arrived and asked if we could book a table at the pub for the evening meal , no problem at all.was the reply . The staff nice and friendly and the food was excellent. If you go in the summer months a nice area for children to play in the garden. Out in the sticks but a lovely location.

Been several years since I last stayed here. It is in a beautiful rural hamlet only 20 mins from Welwyn Garden City. It is a very quaint place to stay that is dog friendly. The staff are also great. I didn’t realise the bar closed at 8pm on a Monday and the menu was very limited for me as a gluten free diner. I had to have dinner between 6 and 7 ish. I ordered the soup that was delicious with GF bread. Then my only choice was ham and chips with eggs that catered to my GF needs. This morning at breakfast, as I was the only staying guest, there was no-one to ask re Gluten Free bread for toast. Breakfast was self service with hot drinks, juices, cereal, breads / croissants and apples. As I am GF I could t see at GF bread so I had some juice, coffee and an apple. I would definitely go back but now fully appreciate the Monday night early shut down etc. Room was cosy and warm. Shower very hot which was great. Tea and coffee in room with biscuits.

nice room ,very helpful staff,lovely historic building and good breakfast.Second time we have stayed here and it is highly recommended

The room was in OK condition though V small but the overiding thing was that it was freezing. A wall mounted heater is in place but not switched on and it was only 3degC outside. The room took ages to heat up and was not warm by the time I went to bed; this should have been pre-heated prior to my arrival. The courtyard outside was filled with deep puddles and mostly pitch black so I couldn't see to avoid the puddles and therefore ended up with wet feet.

The room was very cold , I had to ask for the heating to be turned on, The rooms wjere fully booked on a December cold night you would expect a warm room, Bedding was very cold had , A big crack in the ceiling, granted grade listed building.?

Very characterful inn, with friendly hosts, good food and roaring fires.

my stay was really nice all the staff are amazing the breakfast was ready good, the bed needs some TLC other then that it was lovely

Staff great,room clean and comfortable,lovely period property and nice breakfast

Im a regular.

Friendly staff great evening meal, no cooked breakfast available.

The stay was great. To say it was old is an understatement, 700 years is the oldest I've ever stayed in and the condition the owners have maintained is brilliant. If you're looking for a historical twee experience, go for this. The cost of the hotel and meals is inexpensive and good quality, the breakfast basic continental but Ok. We loved it.

We rarely get a break from our business so we are always so happy to find little gems like the Brocket. We loved the relaxed charm of the whole place. The roads accessing it may be a little windy & tight but Ayot is such a beautiful area it is worth the trip. We parked outside the pub & were greeted by the friendly team who showed us the room which had water left out & tea/coffee making facilities. It's everything you would expect from a 14th century inn. Beautiful features, lovely garden (we loved feeding the guinea pigs). We ate lunch on the second day & the food was fab. Breakfast each morning was very relaxed (available until 10am, alot of places could earn from this). Nice selection at breakfast & we loved the lady who served us throughout such a character. If you return late to the hotel, make sure you have the front door key, thankfully the owner lives on site so we managed to get in. If you fancy exploring there are several walks in the area with qr code for all on the entrance wall. We opted for the short loop walk which was beautiful. We ate locally at Megans on the Green in Welwyn Garden which was lovely & the town has an array of shops. Will certainly visit again & please remember it is a 14th century inn & if things don't work be patient. Thanks for a lovely stay.

Room and bathroom were clean, but the bedroom could do with a little tlc, things like the casing on the emergency light having flies in, and some of the decoration items on the shelves had seen better days. Bed, although noisy when you first sit on it, was comfortable and slept well. Bathroom clean, although couldn't open the window. Ate in the pub on the first night and a good meal - can recommend the rib-eye steak, and breakfasts good. There's a large beer garden, and children's play area, together with a large animal run, with guinea pigs, rabbits, budgies, parakeets and love birds. Location is off the beaten track, however it is very quiet and no road noise. Free internet access is also available. Overall, a good stay over two nights, would recommend.

Amazing 14th century building, great beer, food and lovely friendly staff and locals.

Very friendly and helpful staff. The room was clean and tidy and perfect for our one night stay. Breakfast was good and the offer of extra tea or coffee was very welcome. The location was very quiet and tranquil

The staff were very friendly . Room was dated and had cobwebs too. One of the bulbs on the ceiling light lamp was precariously hanging.

Very, very calm, cosy and quaint place to stay. I was at a wedding at Coltsfoot, and it’s 15 mins drive. Extremely comfortable and clean, very efficient breakfast too.

Positives - Exceptional staff - very hardworking and always happy to help when asked and answer questions. - Very Attractive and quaint period bedroom with a large spacious en-suite attached. - Comfy kingsized bed. - Traditional pub menu but super evening meal ( If you need to avoid salt, do mention it as potatoes are well salted.) and full breakfast with generous portions. We have eaten here several times before and there has been consistent excellent cooking every time - lots of towels and pristine bathroom . Negatives - It would have been helpful if we’d been given useful information on arrival or printed in our room - eg wifi code, time of breakfast, etc. We had to interrupt the only member of staff on duty each time to find out. - We also arrived on a very hot day to find the 2 opening windows in our room had been removed for renovation and the apertures boarded up. Staff were apologetic but it was too hot to stay in our room until it cooled down after dark (and was unattractive too) and we weren’t offered a free drink or anything to make up for the inconvenience. - lumpy pillows - disappointing when bedding is good quality