City Express by Marriott Manzanillo

Explore City Express by Marriott Manzanillo
8.4
Very Good
From 1,003 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.4

Service and Facilites

8.6

Traveler Reviews City Express by Marriott Manzanillo

Number of reviews per page
20
40
Top reviews
Blanca
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The person from the front desk was very rude and feels like the owner from the hotel, no want to give me another towel for my hair claiming that was one towel per person even though I stay in a bedroom for 4. Then when check in she didn’t gave us the keys activated and make us to go to the line like just new clients.
Octavio
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Satisfecho
Geovanna
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Unit was clean , had a smell but nothing too bad.
Fernando
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, very friendly staff, mostly quiet
Hector
icon-with Children
with Children
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel is dated. Blinds, curtains, etc show decay, stains, ruptures, etc. the AC unit needs cleaning, the furniture around the pool is also old and oxidized. The buffet stile breakfast is also low quality. Not worth the pay.
Daniel
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel is nice and spacious. I like that ours had mini fridge, microwave and storage space
Denis
icon-with Partner
with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It was Ok.
José
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excelente servicio
Blas
icon-Leisure
Leisure
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Something else
Manuel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Se encuentra en un lugar muy conveniente y fácil de llegar, es muy limpio y el personal muy amable en todo momento.
SALVADOR
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Close to everything. Restaurants, casinos, bars, beach, stores. What ever you were looking for was next to you.
Javier
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Nice place
Noe
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Room 209 was a terrible experience. The shower leaks, and water actually started seeping up through the floor. To make matters worse, we found a poodle in the room when we arrived. We informed the front desk, and a manager came to inspect the water, asking if we had spilled anything ourselves, clearly not the case. The room was dirty, smelled of mold, and the furniture was falling apart. They also overcharged my credit card $167 instead of the $107 I had paid through Expedia. Although they did issue a refund after I pointed it out, it felt dishonest and makes me wonder how often this happens. If you’re paying at the hotel, double-check your charges. I can’t recommend this place, and I truly don’t understand how it qualifies as a 3-star hotel.
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mitchel c
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Close proximity to everything. On the beach. Pool very clean.
mitchel c
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The beach
Asuncion
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

This property was a quick fix for another property. We were supposed to stay at that had safety and health concerns. It was OK.
Leticia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Todo muy bien , el desayuno esta muy bien
Esther
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Beach access was not available like advertised, we had to walk out from the hotel into the street to walk down the beach
John
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Comfortable and convenient!
gustavo
2.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Varios lugares del hotel estaban sucios, los muebles y el inmobiliario dañados
Number of reviews per page
20
40