Overall Ratings & Reviews Hampton Inn and Suites San Luis Obispo

Pleasant and reassuring comfort.

The room was clean, well appointed for a mid level hotel and very quiet.

I left 3 items in the closet and when I called they said there was only 1 item there so someone knows who cleaned that room today and that person stole my other 2 items not very Hilton of you guys and I’m extremely pissed off about it

Everyone was great very helpful n kind

Clean room. Very helpful staff.

Everything was as expected, nothing to complain about.

Amazing

Quick check in and quiet place.

It was great

It was overall good, we asked for room service and never got it but it’s okay. Nice beds.

It’s a one night stay. Place is good and comfortable

Clean room with useful amenities

Friendly staff, nice room, good location

I pay for my dog 88 dollar for one day

SInce somebody screwed up and overbooked the property my wife and I were not able to stay because there were no rooms available. I was there for the weekend for the Avila Beach Tennis tournament and my wife and I were forced to sleep in the car for the first time in 65 years. Due to a lack of sleep and back pain as a result of sleeping in the car I lost in the second round; something that hasn't happened to me in 24 years. To say that I am pissed is an understatement. My weekend was completely ruined. We ended up coming home instead of enjoying a brief vacation. I blame Expedia and will never book through them again. I heard the same issue with Expedia from other people at the front desk of other hotels as we were trying to find a room. I am considering a class action lawsuit against Expedia for its unlawful business practices. I had a confirmed and paid for reservation. The front desk acknowledged that fact as they were telling me we did not have a room. I can only hope that Expedia goes out of business as a result of their reprehensible and abominable business practices and if Hampton Inn and suites was in any way involved I hope the same thing for them. If there is anything I can do to expedite Expedia going out of business I will certainly consider it. Yours Truly, Randolph W. Andell, Andell Law group, Ventura, CA

Property condition & facilities is good. Cleanliness, staff service and service was also okay. However, there was not a room available upon our check-in time. We were told that there would be a room available in 30 min. The 30 min passed and we were informed that it'll take another 45 min wait time. This was very disappointing considering we got to the hotel little after 7 p.m. and to be told there was no room available for us. Our kids were exhausted and tired by the time we got to the hotel. The wait time seemed forever in the lobby. Absolutely unacceptable.

It's a scam to advertise a pool and then refuse to refund immediately when it's become apparent there is no pool. And hasn't been for 3 years. Absolutely unacceptable.

The room was only average, toilet seat was about to fall off… Very basic amenities.

We had a wonderful stay. The toilet wasn’t working properly and we were given a new room. Our stay would have been perfectly if the pool hadn’t been closed for renovations.

Property was clean and quiet. Staff were friendly.