7.4
Pleasant
From 1,128 reviews
Provided by travelers on
Cleanliness

7.0

Room Comfort

7.0

Meal

7.1

Location

8.1

Service and Facilites

7.1

People often mention about Sen Hotel Saigon
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Distance to City Center (2)
Staff Friendliness (2)
Bathroom (2)
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Wifi (1)
Activity Option (1)
Check-in/out Time (1)
Ambiance (1)
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Traveler Reviews Sen Hotel Saigon

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Customer reviews
H***g
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8.5
/10
Reviewed 6 week(s) ago
I recommend that everyone should not choose this hotel to stay. The hotel is extremely busy. It's worse than a chicken coop. The room is moldy, the bathroom is dirty, there is no air conditioning... The price is exorbitant for the holiday... It's a terrible experience.
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1 people find it helpful
Accommodation's Reply
05 May 2025
We appreciate your comments. Thank you for staying at our hotel.
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P***m
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Staycation
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6.2
/10
Reviewed 11 week(s) ago
Hotel location is near the center but the room is leaky.
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1 people find it helpful
L***e
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8.5
/10
Reviewed 12 week(s) ago
Staff are friendly and welcoming,
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Accommodation's Reply
26 Mar 2025
Thank you for staying at the hotel. See you again soon.
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D***o
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
Very convenient for exploring HCMC at a reasonable price.
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H***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.3
/10
Reviewed 19 week(s) ago
Old, run down dirty, no hot water.
2 people find it helpful
NGUYEN T. T. K.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 25 week(s) ago
Poor staff attitude Noisy air conditioner Stuck toilet No elevator on 5th floor, high and narrow stairs Strange noise
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Rober
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
So very good, because near all, like coffe, like KFC, etc.
1 people find it helpful
Accommodation's Reply
07 Oct 2024
Thank you for your stay at the hotel. We appreciate your feedback. See you next time.
Nguyen q. t.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 67 week(s) ago
Khách sạn khá cũ lại không sạch sẽ
1 people find it helpful
Thi N. A. N.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 68 week(s) ago
Very nice and supportive receptionist. Very good location. But the hotel was too dirty. The room was too dark, old with stuck sink and lots of misquotes.
3 people find it helpful
NGO Q. T.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 76 week(s) ago
Khách sạn ổn, gần trung tâm Sài Gòn, thái độ phục vụ tốt, nhân viên phục vụ cả ngày. Có một lần khách sạn mất nước thì được cấp nước lại trong thời gian ngắn. Khách sạn nên bổ sung tủ lạnh cho phòng Standard vì tôi thấy hầu như tất cả các khách sạn tầm giá 300k - 500k ở quận 1 đều có tủ lạnh!
2 people find it helpful
Tran Thi Sau
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5.2
/10
Reviewed 112 week(s) ago
mình đã ghi chú là cần quạt do mẹ mình bị xoang mà khách sạn không hỗ trợ được cũng không gọi hay liên hệ để mình huy phòng luôn phòng thì vừa nhỏ vừa ẩm dịch vụ quá kém the room is tiny and cramped without any air holes so the air quality in this room is super bad
1 people find it helpful
Lục K. T.
icon-origin-TRAVELOKA
8.6
/10
Reviewed 124 week(s) ago
Phòng ở gần chợ Bến Thành và các địa điểm du lịch, khá tiện để đi lại. Tuy nhiên để ở lâu dài thì hơi bất tiện vì phòng có mùi thuốc lá và không có nước ấm cũng như máy sấy tóc.
5 people find it helpful
Accommodation's Reply
26 Feb 2023
Thank you for your stay at the hotel. We would like to acknowledge your comments. Hope to see you again in the near future!
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Ho Hoang A.
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5.4
/10
Reviewed 130 week(s) ago
Too bad. The room I booked, I let guests in and got off the plane and was tired and sleepy but had to wait for the room. Got the room and went to take a shower halfway, but found that there was no shampoo and shower gel.
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5 people find it helpful
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Nguyen V. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 134 week(s) ago
Lần đầu mình vào Sài Gòn mọi thứ đều bỡ ngỡ nhưng bạn lễ tân rất nhiệt tình hỗ trợ. Phòng ổn và giá cả cũng bình dân. Thích nhất khoản khách sạn nằm mặt đường lớn nên bắt xe đi lại tiện, ngại nhất khách sạn trong hẻm.
2 people find it helpful
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Hoang l. g. h.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 134 week(s) ago
Too bad I had to leave after entering 5 minutes
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4 people find it helpful
HI SO
icon-origin-TRAVELOKA
6.0
/10
Reviewed 137 week(s) ago
tệ! phòng không nước nóng! mọi thứ quá cũ kỹ! tiếc cho khách sạn ở 1 vị trí quá đẹp!
1 people find it helpful
Le Trong N.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 138 week(s) ago
Phòng đã cũ nhưng đầy đủ tiện nghi (có máy sấy, nước nóng) tivi hư chỉ để trang trí nhân viên thân thiện nhiệt tình không có chỗ gửi xe, chỉ để trước vỉ hè phòng giá cả hợp lý cho việc nghỉ ngơi không có yêu cầu cao cấp.
1 people find it helpful
Lê Khánh L.
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6.0
/10
Reviewed 138 week(s) ago
standard room ceiling is too low, room is very small, toilet is not good
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Le Thi T. H.
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9.1
/10
Reviewed 139 week(s) ago
Hotel in the center, cheap, convenient to travel
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HELMI BUN
icon-origin-TRAVELOKA
9.1
/10
Reviewed 141 week(s) ago
Stay 2 days with standard type rooms for transit needs and goods location. Strategic location, because it is located in an area with lots of tourists, culinary, snacks, coffee shops, shops on the streets around the hotel too, opposite there is a big park, close to various main attractions/recreation areas. The service is okay (only dealing when checking in and checking out, the rest just stay and hang out, the attitude of the receptionist is friendly). For facilities, there are several main advantages and disadvantages, the rest is relative (fine). Pros: - The equipment in the room is quite complete. (AC, refrigerator, basket, TV, electric kettle, hairdryer, table, chair, cupboard, toiletries, smoke detector, etc.) - public facilities (lift, public toilet, lobby with travel if you want to consult about touring) - lots of hangers (wall hanging or clothes). Disadvantages: - The room has a lot of power plugs, but maybe because of the default charger from Indo so when you want to charge it is difficult to get the electricity, how many times it takes a long time to charge, it turns out that the electricity doesn't even come in for a long time, the schedule is a bit chaotic because the cellphone doesn't charge. (Perhaps it can be input for the hotel to carry out routine maintenance of the plugs, for guests to pay attention often when charging or can bring a converter). Some of the points brought are not major (can be conditioned) but it would be nice to be optimized: - 24 hour running toilet flush cannot be turned off, so it is a bit noisy, needs to be repaired. - hot shower water does not flow. - no sleep light.
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