Overall Ratings & Reviews The Mortimer Arms

When arrived and give room 14, nice size room and clean. Went to bed not to late after nice meal in restaurant (little expensive) Then the troubles start, room above staff quarters- none stop walking around, shower, toilet being flushed and these noises from above. Finally fell asleep only to be woken up at 5:30am with same. Not a good sleep experience!!! Mentioned it to Breakfast staff only to be told, yes staff room above room 14 and you are not the first to complain. NOTHING else done about it - Was going to stay another night but decided not too!!

Warm welcome and excellent customer service. Lovely food.

The staff were so helpful, nothing was too much of an ask, and the food was delicious.

Went in and met the host check in was not to bad . The room was nice and clean. The meals were the best thing about my stay . They looked amazing. Would definitely recommend it

Lovely staff and great food!

Great deal in last minute booking, although double could not be provided only twin room. Food and staff were great. Room tired but renovations taking place. Main problem was how cold the place was - both the room and lounge were freezing.

Great room and a friendly atmosphere, excellent food

Room was clean, we were in room 8 which overlooks a courtyard and the light in the courtyard is very bright and stays on all day and night, the curtains are good but there is light all around them like it is morning outside. Breakfast was very good and morning service very friendly.

Amazing staff, food was excellent overall an amazing time

Excellent breakfast

Super friendly and helpful staff . Property is a little tired in places . Could do with sound insulation between rooms very noisy plumbing between rooms) and floors! Especially when a function is on! Having said that our room was lovely and clean with heaps of room , very handy for trip into Southampton for the boat show. Lovely breakfast too!

Fantastic hotel and restaurant with clean, modern rooms. Great choice of meals and breakfast choices cooked and continental breakfast. Friendly staff.

We spent a wonderful night at the Mortimer arms hotel, and enjoyed a great dinner and bountiful breakfast served by a wonderful staff. The check-in Was effortless and the staff most accommodating. We definitely recommend this hotel as our stay was a wonderful experience.

Great location ,friendly ,great food

Hotel was clean and ideal for Paultons Park Shower in room out either cold or very hot. Noises from other guests arguing until 11.30pm 2nd night. I had to lean out of window after an hour to ask them to be quiet. Hotel never had any salmon for breakfast second day no brown or granary bread.

Great position for exploring Paultons theme park & the New Forest. Our children & grandchildren stayed in Paultons campsite which was a few minutes away so really handy. They all visited the hotel for a couple of meals & drinks. The staff were all very friendly & welcoming.

It was a nice stay, but missing amenities and cleaning service

Lovely place to stay as family just over in Totton. Breakfast was good. Room adequate for our needs and bathroom recently refurbed.

Great rooms

Room was very warm, no fan and windows disnt help. Food was lovely and staff helpful