9.4
Exceptional
From 28 reviews
Cleanliness

9.2

Room Comfort

9.4

Location

7.0

Service and Facilites

9.6

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Traveler Reviews Kazeno Kaori

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

This hotel is a five star hotel for sure. Staffs are well trained, got lots of amenities in room, nice clean hot bath on top floor as private use. You can enjoy Japanese “kaiseki” meal.
Verified traveler
10.0
/10
Reviewed 428 week(s) ago

Hotels.com verified review

Very attentive staff. I changed my departure schedule and they could not arrange the shuttle. They then paid for the taxi. Though the staff were not particularly good in English, they communicated with heart and sincerity. That's good enough... No need to be too precise in a leisure trip.
Steven
10.0
/10
Reviewed 434 week(s) ago

Hotels.com verified review

The room ,the service , the dining were more than we expected. We were treated very well. We love the view and the privacy throughout our stay. The entire staff was very friendly and helpful.
Sasa
6.0
/10
Reviewed 451 week(s) ago

Expedia Group verified review

The food quality is soso. And the waiter was always in a hurry to take your dishes away. You felt like they were rushing you to finish the dish so that they could give you the next dish.
keung
10.0
/10
Reviewed 454 week(s) ago

Expedia Group verified review

A week before arrival, received greetings and ask for our meal time preference. Upon arrival, the reception staff sat us down, offer welcome drink and snack while doing the paper work. Then she took us a tour to the hotel facility and explain to us in detail the specific of the hotel, for all sign and printed material are in Japanese only. The dinner and breakfast were exceptional, the server were well manner and took effort to explain to us each course even with limited English. This hotel is well structured to make guest have a comfortable and relaxing time. My wife and I enjoy our stay.
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Verified traveler
10.0
/10
Reviewed 480 week(s) ago

Hotels.com verified review

This is a roykan, so you will be there for relaxation and get away. So it is not meant for shopping. The location is remote, it is about ten minute taxi ride from the station (the hotel will reimburse the taxi fare). Food is extraordinary: both dinner and breakfast Service is excellent, they place you in a very comfortable room, serve you champagne while walking you through the check in process. The staff will walk you to your room and explain all the little things in your room. The room is big and comfortable, the sea view is fantastic, there is a private tradition wooden hot spring in the balcony, the bathroom is made by wood. Hot spring: other than the in room hot spring, there are two hot spring located on the top floor that you can use (also private, as long as you see it is available) You don't need to share with others that you can enjoy with your family members. Hotel is very quiet. There is not many rooms in the hotels, so you don't see other often except in meal time. Overall, this is one of the best hotel I've ever stayed. It is also a nice gateaway from the busy tokyo city life that you can be totally relax. Good for staying 1 or 2 night while travelling Japan.
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Verified traveler
10.0
/10
Reviewed 588 week(s) ago

Expedia Group verified review

This hotel has perfect position facing Pacific Ocean. Included dinner and breakfast are fantastic. If the in room outdoor onsen is not enough, the top floor private family onsen will make you happy. We had great time in this hotel and my son was not willing to go next day.
Verified traveler
10.0
/10
Reviewed 322 week(s) ago

Hotels.com verified review

景色、食事、接客方法全てにおいて素晴らしいです。また宿泊したいと思えるホテルです。
Verified traveler
10.0
/10
Reviewed 322 week(s) ago

Hotels.com verified review

妻の誕生日のお祝いとして家族で宿泊させて頂きました。到着してからのお部屋までのご案内して頂いたスタッフ、また食事の時の若いスタッフまで細やかな心遣いが随所に感じられ気持ちよく過ごさせて頂きました。
エイトマン
8.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

夕食がレストランで17時からだったので残念でした。朝食は豪華で良かったですが、夕食はメイン料理がタンシチューで物足りなかった。
Nu
8.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

看海很方便,餐點普通。飯店人員很親切,用晚餐時剛好遇上煙火大會,幫忙避開小麥製品餐點,但餐點味道普通。
William
10.0
/10
Reviewed 408 week(s) ago

Expedia Group verified review

Not being used to such luxurious hotels, it's hard to write a fair review. But ignoring the price, this place is amazing. If you're looking for a place to relax, this is the hotel to book.
Verified traveler
8.0
/10
Reviewed 410 week(s) ago

Hotels.com verified review

妻との旅行でした。いわゆる有名店のような豪華さはありませんが、滞在中はとてもリラックスできました。
Verified traveler
10.0
/10
Reviewed 420 week(s) ago

Hotels.com verified review

地點較偏遠, 前往車站, 溫泉街或海灘都較遠, 需要乘計程車。
CHOI HA
10.0
/10
Reviewed 450 week(s) ago

Hotels.com verified review

Other than the location, almost all others are 5 rate.
Verified traveler
8.0
/10
Reviewed 461 week(s) ago

Hotels.com verified review

酒店不大,但房间较大,有个露台,可以吹着海风,看着海景泡温泉,体验不错。酒店离伊东站不到10分钟车程,酒店会支付费用。房费包含餐费和酒水,口味尚可,只是一直不太喜欢生冷海鲜,早餐有个小炉子自己烤鱼这个很合胃口,晚上10点后有拉面做夜宵。酒店不大,应该也有点年头了,人不多,服务生也不多,一些人兼顾大堂和餐厅的服务,从这点上看算不上豪华酒店。所以感觉价格偏高
key
8.0
/10
Reviewed 471 week(s) ago

Expedia Group verified review

スタッフの方々が、笑顔で気持ち良く滞在出来ました。 お食事がとても美味しく、こだわりもあり、量も丁度良かったです。
Verified traveler
10.0
/10
Reviewed 479 week(s) ago

Hotels.com verified review

非常に高いHospitalityでした。また利用したいですね。
Verified traveler
10.0
/10
Reviewed 486 week(s) ago

Hotels.com verified review

享受
Verified traveler
10.0
/10
Reviewed 537 week(s) ago

Hotels.com verified review

服務非常好,房間非常舒適又清潔,酒店包早餐,晚餐,食物非常好味。這是我住過最滿意的酒店。
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