Ińes who works at the front desk was amazing!!! She was so kind, so welcoming, so hospitable, and so helpful. I thought I lost my luggage and she helped me track down the taxi driver. She went above and beyond the call of duty and didn't hesitate to help me. The room was so beautiful. So many quaint details in the room, attention to detail, and warm environment. I will be back to stay in Casa Oliver and tell all my friends to stay there when in Lisbon!

Location great. Room ok. Staff pleasant but… This place has the worst breakfast we have ever had anywhere in the world. Hotel staff intimate they have outsourced it to the shack at the back of hotel. They haven’t, it is owned & run by same hotel. Breakfast consists of half a glass of orange (if they have it), a bowl of fruit consisting of 1/2 grape, yes 1/2 grape, a slice of kiwi fruit finely chopped, and a small piece of melon finely chopped. This amount of fruit is because hotel manager only allows this amount per guest. You are allowed 1 small cup of coffee (yes 1 cup), then you choose from a small selection of breakfast options which are not all available, or some of the ingredients are missing. Why you ask, this is because the hotel manage isn’t stocking up on the items and won’t refund the staff if they buy them!! The bowls are all chipped. The location is outside, so good luck when the weather is bad. You have to feel sorry for the breakfast staff.

Location, location. Its an old building. But this was my best stay in a long time. Room was big and a great space and mini bar. With balcony doors to the park it couldnt be better. And did I say location? The area has some of the best restaurants I have tried in any city.

Nice friendly staff, safe neighborhoods

Great place to stay. Close to nice restaurants. The shower leaked a little. The breakfast arrangement was a little odd. You had to make a seating time but some didn't follow the rules. Short staffed on breakfast at the end of out stay. The room was hot no air conditioning.

I did not like my WC in my room

This quirky hotel had interesting “extras”-vintage radio in room, Smeg tea kettle and lots of drink ware. However, there was no real lobby to speak of (or restaurant), and rooms were spread over several buildings, with tricky locks and unusual hours (nobody at desk after 4 or 5 pm). It was more of a guest house than hotel. The attendant was a bit terse as well. Fans in room helped with heat. Double bed a bit snug for a couple.

The only positive thing about this property was the location. The lady on reception was so rude and unhelpful.. I phoned yesterday to check out and she told me “so.. we don’t open till 8:30? What do you want me to do?” I said I told her this when we first arrived and she said well you should have reminded me. When we first arrived, she told me check out wasn’t until 30pm.. so said again, what did she want me to do? Looking at the room, it looked nice.. but there was dampness all over the roof, part of the bed didn’t have slates under it… so it kept falling down everytime I sat on it.. this is just absolutely unacceptable to be honest. It’s not as if it was a hostel, it was a reputable hotel that I booked into. The bathroom was so dated and the shower wasn’t even warm. I would not recommend this accommodation to anyone.

Se hospedar na Casa Oliver é uma diferente experiência. Porém, não pode ser considerado hotel convencional. Gostei muito do quarto (apesar de precisar de alguns reparos) e atendimento. Café da manhã bem gostoso! O que somente me incomodou foi a acústica do lugar: alguns hóspedes chegavam tarde da noite e faziam muito barulho.

Great location and wonderful staff. They made breakfast for us when our flight was too early to have it with everyone else. Much appreciated!

Portugal its a beautiful place to go on summer. Casa Olivier its a good spot on the city cause is close to see sight places. Very clean and simple!

I love the room, even when it was on the basement, the decoration, it was clean, spacious, walking distance from main attractions. The staff was very helpful and friendly. They print our plane tickets for no charge, and hold our luggage before check in and after check out. I will stay again.

Nice property with lovely stuff. You feel that you are at your home. The room designed in classic European style.

The hotel is in an ideal spot; it is nearby to all the tourist sites, restaurants, and boutiques. I loved the room we stayed in; it had a European luxury aesthetic. It had all the amenities, and the staffs were so accommodating. Best of all, the price was such an incredible deal that made the travel experience so much better.

Had a delightful stay at the Cass Oliver. We had started our visit to Lisbon with a conference at the Ritz Hotel. We liked Casa Oliver better. The vibe and decoration were fun, location and service were terrific. The Bathoom was compact but functional. The breakfasts were very good. While the hotel does not have laundry service there is a full service and very reasonably priced laundry just down the street. It was very nice to get a week of laundry for two people done for the same price as the Ritz wanted to charge us for 3 items of clothing. The Hotel was able to line us up with a private driver for a full day tour of. Sintra and surroundings at a very reasonable cost. That too was a great experience.

Charming guest house in Príncipe Real with very clean, comfortable, well equipped rooms. Warm welcome with very friendly helpful staff. Delicious breakfast (€12). The only slight downside for me was that my room was in a different building to the breakfast room and reception. However my room was on the back of the building and extremely quiet..

Staying between two beautiful gardens in Principe Real in a lovely small hotel was very nice. To have wild parrots soaring over the trees of the botanical gardens in the bright early light with the view of Lisbon before me set the tone of my whole trip. The staff was warm and knowledgeable and helped me navigate Lisbon. A great central location to see all the sights.

This is not another hotel, decor is very specialized and individual. rooms are totally different. I know it sounds crazy but the basement room was outstanding

Casa Oliver is a gem. Beautiful hotel, amazing building with a lot of character. Staff is extremely polite and helpful, did not have a chance to try the breakfast. Builtifully decorated rooms, renovated and clean bathroom, great shower, soft bed, all great comforts . Also best area to stay in lisbon, close to all nice places and not too turistic.

Fun if touristy location in midst of Principe Real with funky bookstores, restaurants, bars etc. That said I would NOT STAY HERE. Place feels more like some of the 50-60 Euro guesthouses I stayed in than a nice hotel. You can get way more for your money in Lisbon. I made a last minute reservation given the location and pretty good reviews but was very disappointed. Rooms are dark and the worst part is that everything feels kind of dirty and fraying around the edges--walls are chipped and peeling, linens have stains on them, towels are pilled and have makeup stains on them (even if it's clear they are clean and have been recently washed they are still grossly old). The shag rug in my first room was so disgustingly dirty I was grossed out and had to switch rooms; receptionist was very accomodating. My second room was a bit better, but very dark and still had mildew in bathroom, old towels, chips in paint etc. Beware most rooms are also on ground floor so you get a fair amount of street noise, especially since there is NO air conditioning (just fans), so you have to have windows open regularly in summer.