I travel to this are for work most weeks but this was my first time to this venue.
The communication was brilliant, not only through the Hotels.com app, but Diana herself sent texts directly to ensure I had what I need to have a simple arrival.
A code (on the text) gave access to the building, then the key was in the bedroom door - very quick & simple.
The room was very comfortable as was the en-suite.
Breakfast was very good & extremely quick, & also meant to stay was excellent VFM
Although i didn’t book direct, Diana was really helpful in sorting out a query I had.
Delighted to add this to my list of locations I’ll use again!