Overall Ratings & Reviews Carmo's Boutique Hotel

It is a very unique hotel. The staff are wonderful, friendly, and very eager to please. They go out of their way to make your stay enjoyable and the accommodations are quite comfortable. I had a very nice massage, however it did not match the description advertised of what it was supposed to be.

The staff was fantastic. They were so friendly and helpful. Our room was lovely and comfortable. The decor was a little quirky and parts of the hotel seemed a little worn. We had two dinners which were good but not fantastic. We really enjoyed the afternoon on the patio with drinks and sandwiches. We hiked both days out of Ponte de Lima and loved our hikes.

Carmo's is absolutely charming, but I'm not sure it's quite the 5 star experience it aims to be given the cost. The setting is beautiful and generally the hotel is as well, but we did find some of the facilities a bit run down. In particular, the pool needed a bit of sprucing up. Service left a bit to be desired. While relaxing by the pool it was rare that staff would check in which meant frequent trips to the front desk to request food and drink service. We elected to do a wine tasting on site instead of visiting a local vineyard which left quite a bit to be desired. In total we paid about 90 euros for 2 people to taste 3 wines, one of which we had ordered a bottle of at dinner the night before. When we mentioned this, we were not offered a replacement wine. We found this experience very disappointing and awful value. There was also miscommuincation over the lobby bar cart. A welcome letter said guests were welcome to fix drinks from the cart, and before doing so I asked at the front desk to confirm drinks were complimentary. We were told they were, but then charged for the 1 drink we each had. At check out the staff made no accommodations for the confusion even though we had purchased many services in our 2 day stay. Lunch and dinner are not spectacular. We had some alright dishes and some that were just not good . I would not recommend taking these meals at Carmo's. The included breakfast however is great.

We had a lovely stay. Hotel is extremely welcoming & friendly. All the staff go out of their way to make you feel at home, nothing is too much trouble for them.we would certainly go back for another visit. The food was amazing, we had half board & really enjoyed the experience. Ponte di Lima is a beautiful town, the whole area is stunning.

Stylish hotel with a character, the design and landscape well thought through. we really enjoyed the outside swimming pool, spa treatment was good too, however the dinner was disappointing - much better quality food in the nearby town Ponte de Lima. Communication could be improved, since almost no one at the hotel speaks English, and even though my boyfriend is Portuguese there still was some mis-understaning about the spa treatment and the food at the pool.

Almost perfect.If the street was a little bit far, will be perfect.

Simplesmente fabuloso!! Sem palavras. Um pequeno paraíso

Hotel charmoso, confortável. Ótimo café da manhã .

Todo execpcional. Algunos puntos a tener en cuenta: mejorar el desayuno. Zumos aguados

Personnel tres chaleureix et disponible, endroit tres calme et tres belle architecture

Hotel muito agradável, o staff muito simpático e prestável.

Não peçam para dizer mais sobre aquilo que só se pode dizer que é muito bom, até a próxima oportunidade.

Excelente atendimento, conforto e atenção. Lugar lindo e aconchegante

Achei charmoso e com ótimo serviço . Comida muito boa. Instalações lindas

Increíble ¡, un hotel personalizado ¡,una decoración con mucho estilo y el personal servicial y de primera

Localisation éloignée des attractions. Souper bien sympathique avec chanteur de fado.

Hotel acolhedor, serviços cuidados ao detalhe. Decoração e ambiente harmonioso. Destaque para a toda a equipe que faz parte do staff.

O melhor do hotel são os funcionários, especialmente as moças da recepção, extremamente prestativas, nota mil!!! O hotel tem excelente roupa de cama e banho além de oferecer todos os itens de banheiro para seu melhor conforto. Além do quarto, o banheiro é excelente. .

Fabulosa . O hotel é lindo , o atendimento muito cuidado as refeições divinais e a música ambiente muito muito boa

Ubicación poco vistosa y a lado de la carretera. Aparcamiento muy justo. Entrada hotel horrible, hay que hacer una escalada de aproximadamente 25 metros para llegar a la entrada y con maletas y lluvia puede ser eterna. Césped bastante descuidado. Gramon. Personal muy amable pero poco adiestrado . Habitaciones con gusto pero con detalles que desmerecen como el gel comunitario colgado en la ducha. Creo que mejorando estas cosas podría ser un hotel con encanto.