Overall Ratings & Reviews Résidence Le Clos du Rocher - Vacancéole

Great location, lovely pool! The rooms are spacious. It would. We didn't know until we left that there were some breakfast products available in the building next to the pool. Also, there wasn't any info on the gym. A bit more comprehensive info in English (probably other languages too) would really help. Also, check in time of 5pm is really late, and check out of 10 is too early. I appreciate they need to clean a whole apartment, but its difficult to work with those times.

Check in was a bit of a hassle and they required a 300 euro deposit that they conveniently forgot to refund after checking out that we had to call a few days later to sort out. The room wasn’t that clean when we checked in and you have to make the beds yourself with sheets provided. They require you to strip the beds before you check out and have room inspected by the housekeeper to see if you cleaned up to their satisfaction. We felt like we were working for them rather than the other way around. The biggest problem there was the lack of sufficient parking and you have to fend for yourself if you go out for dinner and come back to a lot that is packed beyond capacity. The kids enjoyed the pool and it was ok for a night, but I would not go back.

The accommodation was ok and good value. However, there is hardly any staff - 4 for approx 300 guests! Reception is only open for a 3 hour window in afternoon. We stayed for 1 week, and saw no evidence of any cleaners / cleaning. There is a communal pool and gym which you would use at your peril, quite literally

Dated accomodation. No air conditioning. Not suitable for six people.

We loved the area. The hotel has many units and was quite busy. Noise was not a problem. Great place for kids.

The staff was incredibly helpful with our late check in on the closed reception day. We were traveling with 3 generations and our two rooms were perfect. I wish we could have stayed longer!

It all depends on what you're looking for. If you want a place with good service, a place where you're treated as a guest, and not a student at a boarding school, than this isn't your spot. If, however, you're more concerned with location, cleanliness, and overall facility upkeep, Vacancéole - Residence Le Clos du Rocher fits the bill. Personally, I don't care for staying at places which are more concerned about warning you of what you can't do, than they are about what they can do to make your stay a more pleasant one. Threatening signs about overage charges, and requirements like making your own beds and striping them after your stay is completed, bug me. I realize that this is just a matter of personal preference, so I rated them a 3. For me they would rate a 2, but I know I don't speak for everyone. It's a really pretty town to visit though. Not much to do, but beautiful.

The staff is welcoming and friendly. One day there was no room service at all. I found out that Wednesday is their day off.

I came at the begining of October but it was still particularly hot (29deg). Staff at reception was friendly. The appartment was in the ground floor and clean, but with tiles on the floor I could clearly hear the noise of moving furniture from the appartment above. Shame that with such a warm weather we could not use the swimming pool (was empty despite the fact the web site specify it is open up to 31st of October...). The fitness room is very small with only 3 items. The breakfast was all right, even if expensive for what it was. If you stay more than one night, it is much better to take it in your appartement instead. I was a bit cold at night, despite adding the only additional blanket available.

Apartment complex right in the middle of prehistoric attractions of the lovely Valle Vezeres in the town of Les Eyzies. Although self catering more of a Hotel experience with cleaning change of linens etc on a regular basis rather than the more camping experience of other similar complexes I've stayed in the past. Seems to be run by only 4 people all of whom are friendly. Lucia and Laurant in reception etc have excellent English and are very helpful. If anything the resort undersells itself. There is a small breakfast area which we didn't use. Nice Pool. Secure car parking. Laundry on site with iron and ironing board to borrow.

clean rooms

This place was amazing, especially for the price. The room was big and nice and the location was perfect. I would definitely stay here again.

I liked it, but an odd place - room was a mini apartment, it is designed for extended stays. They ask you to make and strip the bed and take out the trash

This was a great place to stay with a family. Check-in was easy and quick (and they even arranged key pick-up/drop-off places for when the office was closed). The apartment was cozy for a family of four, but perfectly fine as a base for touring the area. The kids loved the heated pool.

Great hotel and great little village with some nice restaurants

Being the only ones there it was nice and quiet. The view of the pre-history museum and rock shelter was great first thing in the morning. All in all great stay.

Quiet and peaceful environment. Very closed by to the ticketing office for caves visit. Very helpful staff, email me the detail to collect the keys in advance, even help to call my next hotel to arrange for late check in. Will return on next visit

This is more for a vacation apartment than a night at a hotel for wear travellers. reception closes at 7 and so does the pool.

The property was lovely, the rooms clean. Disappointed that in this day and age there was no free wi fi. We could have made better use of this nice property if we were staying more than one day.

If you like rules and remember holiday camps you may be happy here. Everything is measured and controlled. The breakfast was portion controlled beyond belief and not worth half the price. Staff seemed frightened of management