The Old Wainhouse

Explore The Old Wainhouse
8.4
Very Good
From 250 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

8.6

Service and Facilites

9.0

Traveler Reviews The Old Wainhouse

Number of reviews per page
20
40
Top reviews
Lauren
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6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I was ready to love this place, it’s cute and tucked away, perfect for what I needed for the night. However, while trying to take a shower, the water turned off on me. I had to get out, dripping wet, go downstairs into the pub full of dinner time patrons, and talk with someone to address the issue. I spoke with the waitress who was the first person I came across, she went to speak to the manager, who took his time coming to speak with me. He didn’t seem all that concerned with my being inconvenienced. There happened to be a plumber at the bar, who brought in his toolbox and we all trudged up to the room to look at it. He assessed that something needed to be replaced, but would have to wait until Monday. This was a Saturday night. So I was left to hope for the best as it had turned on again in the course of their looking at it. However, once they left, and I tried again, it would turn off on me four more times, and wouldn’t immediately turn back on. Nothing was offered, not a separate room or apology really. It was very disappointing and frustrating and cold.
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Michele
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8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was fine, although for some reason there weren't any hangers in the wardrobe. I was thankful for ice from the bar downstairs (it was another very hot day), and also for the quiet neighbourhood. Overall, I'd definitely stay here again.
Joshua
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Friends and family with Friends
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It's fine for the price. Has free parking. The guests in one of the other rooms appeared to have used all the hot water in the morning, so we and two other guests in a different room had to have cold showers when we got up.
Susan
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6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Parking was very easy. However, there was no breakfast available.
WIN
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8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great value, Easy parking.
Gwyn
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2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff didn't pick up the phone, was locked out for over an hour, ended up booking somewhere else and didn't get to bed until after midnight. Exterior of the property is tatty Refused a refund.
Kelly
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6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The room was small and very hot as the window didn’t open that wide. It was very clean but a little dated. Plenty of parking and the lady behind the bar was welcoming and helpful.
Joanne
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Uncaring staff! Travelled several hours for a funeral, were told they would wait for me as they were about to close. Arrived, told them I was outside the property and then they hung up on me and wouldn't open the door! No compassion, just greedy!
Yesim
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with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean, convenient location near the beaches and a little shop next door. Parking was easily available. Overall very good.
Moira
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8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Room was basically clean. My only complaint is that the shower worked intermittently. When I got it to a temperature that wouldn’t scald me it stopped. After a few minutes tried it again, got a burst of water for 1 minute then it turned off again. This performance repeated several more times til I gave up on it. Staff were friendly. Plenty of parking.
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Wayde
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Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Wow, thank you to Sue and her team, Sally, Sal and Will. What a warm welcome! We had such a lovely time with you all. A well run, friendly and warm spirited pub and B&B. The drinks were cold, and flowed easily and the food second to none. I would not hesitate to recommend a stay. No wonder the local patrons enjoy spending their down time with you!
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Christian
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10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Great staff. Uncomfortable bed. Good value.
Benjamin
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2.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

A disgrace of a so called family friendly bar
Kai
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Good food
Aaron
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Business
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

One of the best welcome I’ve ever received in a hotel ever. The barman was more than happy to talk everything through have a laugh at a joke as well
Tahir
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4.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Nice people overall, but at least my room was really small than the carpet was disgustingly dirty
Ana
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Everything was fairly good.
Alan
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with Partner
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Although the inn was doing a brisk trade we received a warm and friendly welcome. The room was fine for an overnight stay though the bed was a little soft for my liking. I would definitely recommend.
Nicolas
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10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

A really nice stay again at the hotel i would recommend it. Friendly staff good food & drink.
Verified traveler
6.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Staff were super friendly but we would have felt
Number of reviews per page
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40