Overall Ratings & Reviews Cambria Hotel Rapid City near Mount Rushmore

It was nice. I requested a walk in shower did not get it. Need a hand held shower head. The grab bars needs to be on both ends of the bathtub, if not a walk in shower.

Awesome

Great location and staff! The place has become in need of a remodel/repair and the rooms had no soap or shampoo in them.

I would have given a higher score but I found it troubling as a guest that in the lobby bar area that when I requested to watch something other than the weather channel my request was denied and told I’d have to go to my room to watch something else. Kind of ridiculous in my opinion. I travel a lot for work and have never heard of something like this before as a guest paying for a service.

The hotel was great for d.

It was our first time staying here and it was so enjoyable! We loved the room and the swimming pool always had fresh towels which was nice. Will be returning for sure

I tried to contact them about cancelling due to a family circumstance so i could make my insurance claim to get reimbursed for the more than $400 that I paid but cant afford.to loose. No one replied to my messages so now I am unable to make my claim.

Great stay!! Sand Hospitality does an amazing job to care for their guests.

Great location, nice rooms. Horribly hard bed.

Great stay

Room was clean. Shared areas needed a deep clean.

Speedy and friendly check in. Room was very spacious but a bit dated.

Nome

Great room. The bed was comfortable and the room was spacious. It was close to the places we need to go. Staff was friendly and helpful

Rooms were not cleaned

I really like staying at Cambria. I stay there every time I am in Rapid City however, this time around our TVs did not work in our room and I was on the first floor and there was a lot of commotion on the floor above me. I was in town for a wrestling tournament and was trying to get some rest. I did call the front desk and making them aware, but it still continued.

Well maintained hotel. Been staying here for years. They address all general wear and tear promptly...not the typical hotel in that regard.

Our room and the front desk staff were great! However, we ate breakfast in the restaurant. It took over an hour and the food was not good. And our waiter made everyone very uncomfortable.

The shower soap and shampoo dispensers were empty. The mattress was caved in and very uncomfortable. One of the worst rests I've had on a hotel stay. The room was clean tho. The workers we interacted with (very few interactions) were polite.

Staff were so friendly