Overall Ratings & Reviews DELPLAZA Excelsior São Paulo - By Monreale

Nice and clean hotel located in downtown Sao Paulo

Breakfast was ok.

Excellent all

Room' carpets were very old, scared of possible bed bugs.. mini fridge in the room had broken door..

O jantar muito bem servido e o cafe da manha tbem

no good

easy checkin, busy part of the city. hot breakfast with egg and toast appreciated. atypical ac confgiuration but not hard to figure out. nice staff

Nice hotel All staff including this hotel should know how to speak English! Hotel is dated. Carpeting in room is dirty.

Impeccable, traditional hotel with exceptional service!

Really nice hotel. Very good breakfast. Close to everything.

lovely breakfast! my room had a nice view of the farol santander building too. convenient location, friendly staff! 4.5/5

Everything was wonderful.

The best in everything.

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The hotel on its own was decent. Unfortunately, the area it is in is not the best. My partner was almost robbed twice by two guys on bikes that circle the hotel. Our room was also unfortunately right next to the elevator, which was very loud through the wall. There was also mold on the bathroom ceiling. We ended up switching hotels halfway through so we could stay in a safer area (I recommend something on Paulista Ave). I will say the breakfast was amazing and I was sad the leave it!

Noisy room, poorly Wi-Fi connection and takes forever to get lift from your floor, it takes several minutes. And the breakfast isn’t the greatest.

Staff is very nice. Rooms are comfortable and clean. The breakfast buffet is great

The hotel advertised a gym, this is why I booked it. I had very little time between flights and needed a safe place to rest and exercise. Upon checking in, I was told they do not have a gym. After questioning further, I was told I could use the gym across the street. The street was honestly scary, and someone tried to steal my phone. It's not safe to go to the gym across the street. I would have booked somewhere else. Everything else was great. Breakfast was good.

Hotel staff is very friendly. Room comfortable and rooms are clean. They also offer a breakfast buffet with plenty of choices.

hotel staff were very welcoming during check in, we didn't feel as if we could ask them for help or recommendations and they refused to speak much english to us. the room was serviceable however - we're glad we only spent one night there.