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Traveler Reviews Hanoi Charming House
Number of reviews per page
20
20
40
40
Customer reviews
HT
Huu T. L.
Staycation
9.4
/10
Reviewed 4 week(s) ago
The hotel is located near the city center, making it convenient for getting around.
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L***a
6.2
/10
Reviewed 14 week(s) ago
Unexpected. Don't have water, the AC didn't work.
1 people find it helpful
P***g
6.7
/10
Reviewed 26 week(s) ago
The room was old, but acceptable. The landlady's attitude was rather unpleasant and unfriendly; it's difficult to run a service business like that.
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1 people find it helpful
DD
Dong D.
5.6
/10
Reviewed 108 week(s) ago
- The landlord is difficult to understand - The house has weak phone signal, no 4G signal, wifi turns off at 12am - The house is old, dark. No lights on the stairs - The hot and cold water is turned off while taking a shower
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2 people find it helpful
DH
Duong H. M.
4.8
/10
Reviewed 143 week(s) ago
Phòng bẩn, nội thật xuống cấp, khách tới dắt tới khách sạn khác phải đi bộ xa. Lễ tân thiếu tôn trọng khách hàng, trả lời thách thức, thái độ tồi. Very bad
4 people find it helpful
MN
Marisa N.
5.1
/10
Reviewed 145 week(s) ago
This hotel cancel my booked, so bad.
1 people find it helpful
Nguyen N. P.
5.1
/10
Reviewed 155 week(s) ago
The hotel owner arbitrarily changed to another hotel, the hotel at 62 wooden bridge is very bad. The room is not soundproof, other people walking up the stairs or talking can be heard very clearly. Toilet is small and old. The room is small and cannot open the suitcase. The hotel owner said it was more expensive here so he was not responsible
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4 people find it helpful
NGUYEN Q. T.
5.9
/10
Reviewed 158 week(s) ago
Cô chủ nhiệt tình, nhưng phòng và sảnh tiếp tân không như hình . Chăn không được sạch, cảm giác như bị lừa vì hình và thực tế rất khác biệt.
3 people find it helpful
PC
Phuong C.
6.0
/10
Reviewed 158 week(s) ago
nhân viên thái độ mỗi lúc nói một kiểu
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MC
Mr Cuong
8.5
/10
Reviewed 161 week(s) ago
Everything is fine, but the degraded shower system needs to be fixed
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HV
Hung V.
6.0
/10
Reviewed 167 week(s) ago
The bedroom is not good enough, the air conditioner is too hot
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1 people find it helpful
LT
L Th N.
5.9
/10
Reviewed 167 week(s) ago
I called them twice, before and after booking to confirm that they still have room. When arrived, its full, they took me to another place nearby. It was just a guest house: small, no elevator, uncomfortable bed, inconvenient. Not worth the money. But still lucky that I have place to live in peak time.
1 people find it helpful
NGUYEN T. P. A.
8.5
/10
Reviewed 178 week(s) ago
The room is very good, if I have a chance I will come back
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5 people find it helpful
NM
Nguyen M. H.
6.3
/10
Reviewed 188 week(s) ago
Đặt phòng trả tiền trước mà khi checkin thì không còn phòng phải chuyển sang cơ sở khác.
4 people find it helpful
LQ
Lưu Q.
6.0
/10
Reviewed 193 week(s) ago
Phòng qua tệ, trong hình okie ngoài đời không được vậy. Nhà vệ sinh dơ
1 people find it helpful
PN
Phung N.
8.5
/10
Reviewed 198 week(s) ago
Chủ khách sạn thân thiện nhiệt tình, sẽ quay lại khi có dịp ra Hà Nội
5 people find it helpful
Choco Liu
5.4
/10
Reviewed 199 week(s) ago
it's not okay, i got allergic to that room i got a rash
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3 people find it helpful
Mai Hoa
8.5
/10
Reviewed 201 week(s) ago
Thoải mái, sạch sẽ ở trên phố như vậy là quá okie rồi
5 people find it helpful
HT
HOANG T. A. T.
5.7
/10
Reviewed 208 week(s) ago
Booking without prepayment, check-in at 18:00 is not allowed to keep the room, C Owner supports to introduce nearby hotels to Team. Fine
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3 people find it helpful
ap
asih p. r.
6.0
/10
Reviewed 210 week(s) ago
Nyampek Hanoi tengah malem, pas kesini dan jalan kaki panjang. Eh ternyata bookingan cuma 3 jam 🤦 . Dari awal baca udah bingung kok cuma 3 jam. Ternyata memang ada yang short time gitu. Terus akhirnya, aq tanya kalo full sampek besok nambah berapa? Tapi ternyata hotel udah full. Akhirnya dipindah ke tempat lain. Baiklah setidaknya tidak ngemper di sana 😅. Tempatnya masuk-masuk gang ya, trus kalo tengah malem gang nya gelap.