City Express by Marriott Ciudad del Carmen

Explore City Express by Marriott Ciudad del Carmen
8.4
Very Good
From 662 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

8.4

Service and Facilites

8.6

Traveler Reviews City Express by Marriott Ciudad del Carmen

Number of reviews per page
20
40
Top reviews
Sergey
icon-with Children
with Children
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very old hotel, good staff, bad food, small rooms, never again
Gregory
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Fun little hotel with a nice breakfast in the morning with fresh squeezed OJ!
Shahzad
icon-Family
Family
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

In pictures it looks beautiful, i came after Marriot name but not upto their standards. Staff do not speak any English. Not very friendly but okay service. The room was basic, the bed sheet had dirty stains on i, i complained ( ihad to uae Google Translate to explain them and show them picture as peoof). they changed it right away. Very old towels. It was near beach and that why i booked it and good evening walk around it. I probably will choose something in the city and a bit cleaner hotel in future.
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Ed
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Staff was great Breakfast very good. Only downside, window did not open so AC just recycling old air.
Stephen
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Very stark building very utilitarian
Uta
icon-Business
Business
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

There are several hotels in this city and many are not realistically rated, meaning the actual condition is worse than advertised. I know this because we have business relationships with companies from this city and our partners are often accommodated in hotels. In this hotel, the condition is really presented very realistically, the rooms are very neat and clean. The breakfast offer is satisfactory. I would especially like to praise the staff who are very kind, smiling and responded immediately to every request we made.
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jose
icon-Leisure
Leisure
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Very good staff . Desk was very helpful at check in . Room attendant and breakfast staff very attentive. Room was good size with good ac unit . Pool was a welcome relief in the hot and humid weather . Area around was very inviting and able to catch a super cheap bus to the downtown area . Ps . Your hotel sign at the front of the building did not turn in at night . PSs although they advertise as a free shuttle to airport they actually can not enter airport property. Just be honest in advertisement .
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Sara
icon-Leisure
Leisure
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

This hotel needs some renovations, its kind of old.
Eugenio
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

El hotel y ubicación muy bien pero el check in tarda mucho para que te den la habitación de hecho se las daban primero a clientes que llegaron después de nosotros, espere 40min y no me la daban tuve q salir y regresar más tarde porque me aburrí de esperar
David
icon-
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Functional hotel in a great location, with good breakfast, friendly staff, parking and near the restaurants on the Malecon. The room was fairly small, but good air - conditioning.
E.L.
icon-Leisure
Leisure
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Friendly staff, quiet and clean.
Enrique
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Good location
Trent
icon-Business
Business
2.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

I left early waiting on refund
Lidia
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Servicio
Enrique
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Very nice, so convenient next to the beach and close to malecón
Ma Estela
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Olor a drenaje en el baño Los muebles sucios y el mueble de lavabo también El escritorio tenía manchas de refresco
Ever
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 135 week(s) ago

Hotels.com verified review

Great place for such affordable price!! Next to the beach, highly recommended!!
Silvia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Estamos agradecidos, todo bien, Desayuno excelente y los te y el café muy sabroso . Podrían renovar algunas toallas.
Joaquin E.
10.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Works for the price
Patrick
icon-with Partner
with Partner
10.0
/10
Reviewed 241 week(s) ago

Hotels.com verified review

Very nice hotel on the malecon. Walking distance to an abundance of food trucks and restaurants. Beautiful ocean views. Great breakfast. Only negative was that the windows in the room do not open so the air often felt stale.
Number of reviews per page
20
40