Overall Ratings & Reviews Hotel JS Palma Stay - Adults Only

Great hotel for a cycling weekend

Pros: Very helpful and friendly staff. Plentiful breakfast buffet choices though don’t expect good coffee (didn't have dinner there). Convenient for local cafes and buses to/from airport or Palma. Right on a great walking/cycling coast path- head towards Palma for a lovely stroll. Nice lounge and bar opening onto attractive pools and seating area. Great heated lap pool and well set up for cyclists. Room was very clean and a decent size. Cons: Very slow check in (45mins) even though we’d dropped our bags and given our passports etc earlier. Staff often seemed baffled by the computer system and they need to manage the queue; it was the first day of the season and seemed like they were unprepared in several respects. Corridors and lounge didn’t get cleaned til the next day. Spa facilities look good but sauna and ‘hot tub’ were not hot! ‘Sea view’ might involve hanging over your balcony and looking up the road. Walls are a little thin take earplugs. Overall a decent hotel for the price and we were quickly offered a room change when we had a problem so can’t fault the customer service. Free parking is on the road and you might struggle for a space even in low season.

The hotel is lovely, the breakfast has a lot to offer... I would say the room is quite small and does not seem 4* and did have a sewer like smell from the air con. I would stay again but do think the price does not reflect the quality.

Quality good

It was quiet and close to the beach with a bunch of nice restaurants around. I also enjoyed the spa options available

Great location! Breakfast buffet was amazing! Pools were beautiful but cold. Rooms are tiny.

Bedroom TINY - much smaller than the photos. The property was not what a North American would consider 4 Star. Photos of the property are deceiving.

Things to know. Don't bother getting a taxi to and from the airport. The A2 bus is right outside the airport and was five euros from the airport and two euros back. The bus took barely any time to get there. The hotel is lovely. The room was not massive, but definitely not small. It also had a nice balcony. You are only a 3-4 minute walk from a nice beach and plenty of restaurants. The pool area is great, the only down side is that the pool bar wasn't open very often when we stayed. We were there early September, so could have been the off season. Most days we had to go inside to get drinks, but you were allowed these in/around the pool area. There are two main pools and an additional "hot" tub type pool up on a raised section. It isn't hot, but it's a nice place to sit and chill out. The inside spa facilities are great too. Breakfast was really good. Lots of choice and there were new items added every day. We did stay for lunch one afternoon and it took over an hour to make nachos and a hot dog (again, not sure if this was due to it being an off season) Overall an excellent hotel. P.S. There is a bus that runs to Palma which takes roughly 35 minutes. There is plenty to do in Palma including the train to Soller. If you are doing the train to Soller, be prepared to as the tram back from Soller Port gets extremely busy and quite an intense experience being crammed on. Would NOT advise if you have small children or have a disability.

We only uses this hotel as it was convenient for the airport. Definitely wouldnt consider this hotel for a relaxing stay as it sits in the middle of a residential area. Location is the only thing going for it as far as I can see. The airport is five minutes away so the constant noise from planes is hardly relaxing and the beach area is very much "Bernidorm" in feel.

Excellent access to airport.Very helpful staff.Beautiful clean hotel.Good food.Great chance to cycle - even entry level.

I cannot say enough nice things about this hotel. As a solo female traveler I was looking for a quick and easy getaway for some relaxation away from a very stressful time at work recently. The hotel is only a 7 minute drive from the airport and cost 15 euros so it was very convenient. When I arrived around 1am Alex on reception made me feel very welcomed and explained everything I needed to know about dining times etc. The single room was plenty big enough, the bed was a small double with a gorgeous view of the sea and very clean. The food was delicious and there was plenty of variety on the buffet each morning and night. There were a few comments about rude staff, I don’t know what warranted them because everyone was extremely polite and friendly. Yes the bar service was a little bit slow at times but that was down to there being one woman on the bar when a lot of people were using the pool. However the staff still came round and offered table service. The bar prices were also very reasonable for a beach side hotel (a large beer was 3 euros 50) There were plenty of deckchairs and beds, in the three days I was there I didn’t struggle at all to find a seat. Some of them were reserved early doors but no one went without one. The spa is gorgeous, especially the little outdoor Jacuzzi. The main pools were very clean. I’ve recommended this hotel to many friends and family members already. If you are also travelling alone it’s a fantastic place that made me feel very safe.

Everything was brilliant

Great location close to Airport. Easy to get a taxi for an early morning flight. Friendly staff, clean room. Lots of seating by the pool and in other inside and outside areas.

Within easy reach of airport and Palma city centre even by bus. Smallish comfortable bed room, balcony and bathroom, delightful staff, enjoyable food with wide selections including watch while they cook meats, fish, eggs and pasta. Very nice pools, bars, spa, gym. If you desire a large selection of vintage wines and champagnes this is not the hotel for you. However the inexpensive Spanish wines were more than adequate. A most enjoyable and relaxing 5 days.

Alright hotel

This Hotel was very good. The staff was very nice at check inn. She recommended us a nice restaurant to eat and was really good. Also the pool and the service around we also very nice. Breakfast is good too. I would stay in this hotel again close to the Cala also .

Good breakfast

We stayed at this hotel from August 5th, and really enjoyed it. The hotel was nice and had two pools outside, an inside lane pool, a spa area, jacuzzi and a little bit of light evening entertainment. Breakfast and the evening meals had plenty of options. Most of the staff were very helpful and nice, and the location was great. Within a short walking distance of the beach, restaurants and shops, and a bus stop very close by if you wanted to go further. It was a five minute taxi ride from the Airport costing 16 Euros and the planes didn’t bother us. The only suggestion I would make is to add in a coffee/tea maker in the rooms as this is pretty standard in most hotels these days. Also, on two occasions when going for our evening meal which is buffet style, we didn’t get asked if we would like a drink until we were leaving the restaurant. This isn’t a deal breaker for us though as we had a wonderful stay here and would definitely go back!

First time at this hotel and it was very relaxing. Breakfast had a good variety of food which was good. The staff were very friendly.

Breakfast wass great w lots of options. Aircon did not work properly in the room and no one came to check. I think it's the same in all the rooms in the building (one with the restaurant).