The hotel just seemed tired. Asked for a twin room w/balcony, recd a twin room without. We were moved to a king with balcony, so my 15 yo grandson and I had to share a bed. Not the end of the world, but definitely not my preference. And I was charged an extra 10€. Second person on duty at th reception spoke no English. Towels left wanting. Linens in bed were great. All in all, I expected more.