Overall Ratings & Reviews Hilton at St Georges Park Burton Upon Trent

The only complaint I have is the plug sockets haven’t got usb port on them to do your charging so you are cluttered up with plugs

Great stay at this hotel with family

Lovely spacious rooms. Helpful staff

The family room ,

Enjoyable, restaurant very quiet

A wonderful family stay over night ahead of a visit to Alton Towers. The hotel was beautiful and clean and the staff were excellent. The restaurant staff were particularly helpful and friendly with the children. As a football fan it was great to walk the grounds and see the amazing facilities 1st hand. It added an extra layer to the stay for me. Would definitely recommend

The spa and pool were brilliant!

We've been to this property many times and every time, we come away enjoying it more and more! The staff are super friendly, great with kids and the breakfast and dinner in their restaurant is fantastic! Rooms are at great Hilton standard and the area around the hotel is so so quiet and calm where you get to walk around to enjoy. Overall, recommend this hotel every time if you are going to be around that area for any holiday.

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I stayed on my own with my 2 children. At check in the hotel room key card did not work 3 times so I had to go up and down the stairs with 2 children and all the bags and hotel staff did not apologise. On entering the room we did not have enough beds. No one would answer the phone so we all had to go back to reception again. For our evening meal, I had emailed beforehand to say my Son is coeliac and requires gluten free. The waiter did not know what was gluten free and said to pick what he wanted and he would check, this meant going backwards and forwards to see what was suitable. All drinks had run out so there was no alcohol including beer, wine, cider. The service was so slow that I had to leave the meal early with guests as my child was so tired. The next day we went for breakfast and the only hot food optio for my child was sausage, bacon and toast. They said he could have pancakes and brought them out but then said sorry he can’t actually have these as they are vegan, put them on the table but he wasn’t allowed to eat them. My son had a football tournament all day and feel the gluten free options should also cater for children. We returned to the hotel after the tournament and ordered food from the bar , the meal took over 1 hour and 15 minutes. Again they had brought out the wrong food for my Son, he then had to wait for it to be cooked. It took over 40 minutes by this time we just left without him eating as we needed to set off home. Terrible service.

This was my 2nd time to St George’s park and it didn’t disappoint. The hotel and grounds are beautiful and I love looking at the football history and present. The swimming facilities were good and the pool was quiet. The hotel is clean and well looked after. The room was nice, I booked a king room and it was nice and spacious. No fridge though just a cupboard where there once was one. The bed was quite hard too, I ached a bit through night but I still slept ok. The staff at breakfast and check out were very friendly. The staff when we checked in were a bit preoccupied and I felt a bit rushed. Room Service food was delicious and quick. Breakfast was very tasty with a wide range of options. I would return to St George’s park as it’s a great hotel.

The staff are really welcoming and friendly the food was amazing and with great service. The coaching session and tour was wonderful and my boys had a great time with the coaches thank you for a great stay.

Its a very warm friendly place. I felt right at home . Everyone was very friendly and helpful.

Lovely hotel

No good for kids, there was no food available before 6 except room service, they didnt let us into the pool despite us going in the family hours.

Amazing hotel well impressed

Such a comfortable bed and the bathroom was super clean.

Stayed here several times. Convenient for football. Comfortable hotel. We stayed on the other side of the hotel this time and the bathrooms felt a little tired and the rooms Smaller, but it was one night and good. Breakfast has a good choice, we asked for some food to be replenished and they did.

Our little family had an amazing stay!

Amazed