Overall Ratings & Reviews Hampton Inn and Suites Columbia/Southeast-Ft Jackson

Ice machine broke Blind didnt work Fridge didnt work No water in concession area

The employees were extremely nice and the room was beautiful!!

The hotel itself was clean and in good condition. However, we reserved a suite with 2 queen beds and a sleeper sofa since there were 5 of us. We were given a room with 2 beds and no sleeper sofa. They did bring us an extremely uncomfortable rollaway for the 5th person. Sleeping on the floor likely would have been more comfortable though. It also states when booking that there is free parking, but I was charged $6 for parking after check-out.

Clean, nice renovated bathroom fixtures. But not having a bathroom exhaust fan is a big miss, considering the bath was recently renovated. Loud highway traffic, so try for a room on the front side.

The rooms was clean and very comfortable

Good for a quick overnight stay while traveling, cleanliness should have been better.

We had a great stay. Our door was broken and was hard to open and close. Front desk staff was polite and friendly and let us know door part was in order when we checked in.

😃😃😃😃😃😃😃

The property was well maintenance and everything was clean.The rooms were clean and there wasn't any noise. I will choose hampton inn on my vacation again.

Place is clean and quite. Staff was amazing

The property was to my liking. The atmosphere was very pleasant.

Before arrival night shift never would answer then phone. Upon arrival, the lady behind the desk didn’t have any answers to some concerns bc she said she had been off work and just came back. The canteen area was practically empty of drinks. They had to walk to the back room down the hall to give us warm drinks. She said she would refill the cooler that night but it was next day. Then barely put anything in there. No coffee on arrival. Things were empty unless u wanted just hot water for only tea. Nothing else. That lemon water was disgustingly that I spit it out. Anyone at the counter literally stayed on their personal phones all night long. One girl was babysitting. Another girl had her kid there riding all over the lobby in an office chair. Either stop or get ran over. The mother didn’t care. The ac in our room made such loud noise. I got no sleep. The door in and out of the room has a huge gap at the bottom so anyone could stick a cell phone under the door and see what was happening behind the door. Extremely dangerous. Elevators sounded and felt as if they wouldn’t make it up or down. Outside windows were nasty. I booked this hotel bc of ratings that must be fake and bc it had an indoor pool. Pool was useless. It was so cloudy u couldn’t see the bottom. Breakfast the next morning was terrible. Only one person to cook all the food. How does one mess up cooking grits? Ruined my appetite for the rest of the day. Asked for a late checkout for 1pm, out around noon after staff

Great

Good

it was okay

It was a some what comfortable stay, great staff, but whatever mop they used to clean the elevator and rooms it smelled like mildew.

Would not stay there again

They had no rooms, but took my money and I have not yet received a refund.

Very clean and up to date. Property is clean and well maintained. Convenient shopping and dining

Shampoo & soap in bath was empty. I h ad to get dressed again and go to lobby to get more. Otherwise all was perfect. Thanks