7.4
Pleasant
From 298 reviews
Cleanliness

7.6

Room Comfort

7.2

Location

8.4

Service and Facilites

8.0

Traveler Reviews Esplanade Hotel

Number of reviews per page
20
40
Top reviews
Rewad
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room it's self was good. But it was really hot they need to provide fan or something to cool the room. Also need to fixed the shower 🚿
Lynne
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is extremely well situated right on the front and close to the pier. It is currently undergoing some much-needed maintenance, leading to some unwelcome building noise and obstructions. There were a number of issues with our room, including a shower which would not drain properly, and dodgy wifi, leading also to problems with the TV. They did try to sort these out, but ultimately unsuccessfully. Service at breakfast was very poor. The self-service cereal etc table consisted of a single box of cornflakes (not replenished while we were there), and coffee was the same instant sachets provided in the room. We also had to wait about 15 minutes before someone came to take our order. There are no dining facilities, despite the website still mentioning a fish and chip shop and a Caribbean « soul restaurant »
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Victoria
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I never got to go due to mix up with dates I needed a night away I've had the worse year ever I lost my husband in February and 4 weeks later I lost my 17 year old niece so I'm so disappointed I do hope Hotels.com can get my refund so I can at least get away for one night as planned thank you vicky Attridge
ORGILMAA
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This hotel is very dirty not clean not helpfully very messy good thing is only very close to seaside
Hollie
icon-with Partner
with Partner
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Arrived at the hotel to find the description and pictures were not as described within the advert for the hotel. The was cars blocking the entrance to the hotel,the decor and cleanliness was awful throughout the hotel and the room. We had no towels in our room and we had until midnight before they come out of the tumble dryer. As advertised there was no hairdryer. Overall it spoiled our weekend away as we had a limited budget and was unable to book alternative accommodation. We would like to request a full or partial refund.
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Lucy
icon-
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

No parking when I got there and not a big car park anyway, room was dirty with hair left in the shower, bed was lumpy and creaked everytime I l moved. Also wasn't made aware that there was a function on until I checked in which was noisy up until midnight.
Lance
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice old style hotel overlooking the sea. Friendly staff and room I stayed in was very spacious. Room although beautiful view looking out towards the sea and big bathroom and plenty of storage, there was a smell of stale smoke which wasn’t a major issue just didn’t smell fresh in the room! Hotel offers breakfast and there is a bar but the ‘Famous’ Fish and Chips restaurant has long gone. Less than 5 mins walk to pier and other restaurants. Being an old hotel noisy upstairs above room when people walking about however you in a hotel so this is to be expected! Would recommend you check this hotel out as price very resonable for what you got and location.
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Antonio
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

So far so good
michael
icon-with Children
with Children
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The Hotel was not that clean no towels in room no washing bits like soap for your hands and paper towels in the toilets.
David
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice and convenient place to stay.
Robert
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very nice staff, good location. Free, though limited parking is a bonus.
Oana
icon-with Children
with Children
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great breakfast but they charged me adult price for children. Location is great, so close to the pier. The room didn’t look like it was cleaned properly, especially the bathroom.
Andrea
icon-
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Breakfast was £8 and poor quality. Property needs a deep clean. Really friendly staff. Right on the sea front.
Benjamin
icon-
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Was a small room but sleepable
ALAN
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Absolutely wonderful hotel!!!
Brian
icon-with Partner
with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

There was shops nearby the bar never seemed to be open
Apollos
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Breakfast was good. Room clean but health and safety compromised. Room was not cleaned
Verity
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Terrible state of the shower and bathroom No hot water
Darrell
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Despite friendly staff this hotel is in a poor state. The central heating didn’t work but there was a tiny oil filled radiator in the room. The shower pressure was barely enough today wet. There was no plug in the hand basin. The room smelt musty. The bedside lamp couldn’t work as there was no plug socket nearby etc
Gayan
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Nice and tidy place to spent holiday
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