8.4
Very Good
From 522 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

9.0

Service and Facilites

8.4

Traveler Reviews Ballina Beach Resort

Number of reviews per page
20
40
Top reviews
Kayla
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The pictures on the website are not up to date. The rooms are dirty- floor and was sticky, filthy ingrained grime on walls and floors. Throw cushions, chairs are heavily soiled with cigarette burns. The room had an excessive smell of bleach- like it was just sprayed yet not cleaned. The spa house and pool area was extremely dirty and un-maintained. The terrace screen door broken and unlockable. The crockery and cutlery uncleaned and still have food/ drink from the last guests. The furniture had mould growing in the wires, and under bed was beyond filthy. The amenities and rooms are extremely tired and not maintained.
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John
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely property, great pool, they took very good care of us, turned on the heater because we were a late arrival- sorry again we broke a wine glass
Joy
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Ballina Beach Resort is well located, being near the beach, a few minutes drive from town, yet in a quiet neighbourhood away from the main road. There was good off street parking close to the units which were spacious and comfortable. While, as previous guests have remarked, some of the fixtures were a little dated, the unit was very clean with some nice touches such as the quality toiletries. Staff were welcoming of minor maintenance reports, and grounds and cleaning staff were respectful regarding starting times and noise levels. It's rare to find a place with such a huge indoor spa and sauna for a warm soak. The grounds and pool were pleasant with plenty of options for casual relaxing. It was a shame that the restaurant wasn't operating - at least for breakfast, though there is an abundance of restaurants and cafes in the vicinity. All the staff were very efficient, friendly and helpful throughout. All in all they seemed to care about the details it takes to provide guests with a positive experience.
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Angela
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great Pool and beautiful garden. Staff were nice and helpful.
Lyndal
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Quiet location, just off the beach. Friendly staff, very accommodating, as this was an unplanned, last minute booking. Good size room, with lovely outlook into the gardens.
Juri
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Greeted by friendly and helpful staff. Very nice large room, with a pleasant garden view. Room was spotless and the bathroom features a shower with very generous water pressure!!
Jacquelyn
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Loved the garden and enjoyed the spa
Susan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Located by multiple beaches and cafes.
Rachel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The cleanliness of the property was outstanding. The rooms are really large. It was so quiet, couldn’t hear any of the guests in the rooms around ours. We looked over the pool, the kids loved it, along with the spa. The bikes were a bonus, we did lots of riding, all the paths were flat and wide. Great coffee shops near by. We fished in the river had some success so bring your gear. We also did some stand up paddling, all within a few minutes from hotel. Reception staff were so helpful and professional. We will definitely return.
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Tracy
icon-Leisure
Leisure
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Disappointed that a family of 5 was booked in to the room next to me when the resort is huge and had heaps of available rooms further away.
Gail
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent
Pauline
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great place to stay, close to beach, friendly staff, very clean
Kayla
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean, comfortable beds, easy check-in process, great location. Highly recommend
Jen
icon-Leisure
Leisure
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I enjoyed my stay here. Lovely spacious room overlooking the garden and a short walk to the beach. I’m looking forward to returning when the spa is up and running again.
Kevin
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We really enjoyed our stay, the property was in a fantastic position, clean, tidy and well looked after including pool and gardens. The only downside was that the lounge furniture was old and uncomfortable. The queen size bed was also uncomfortable. We would come back and stay again.
Tyler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Just a great experience and stay!
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Beautiful location, close to the beach. The room was clean but a bit run down. We enjoyed our stay.
Peter
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great customer service and good location. Will definitely be back. :)
Pam
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

We had a lovely stay. The room was spacious and clean and the bed was very comfortable. Staff were very helpful and loved that the beach was only a short walk. The outside of the resort could do with a refresh but the inside was beautiful. We would definitely stay here again.
Russell and Susan
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Thoroughly enjoyed our stay
Number of reviews per page
20
40