8.6
Very Good
From 959 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

8.6

Service and Facilites

9.0

Traveler Reviews Holiday Inn Express WINDSOR by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Gavin
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Parking in underground garage has small spaces so not easy to park with other guest cars. Not enough staff at reception when busy.
Angie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great experience thank you.
John
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

cheerful friendly staff. Refurbished room. Enjoyable breakfast and a 20 min walk into windsor
Rajesh
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice and clean
Jacqui
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A short walk to the centre. A very comfortable room, superb options for breakfast. Good parking if a little crowded but the day after arrival the car park was quite empty so we moved car to a larger space. The hotel staff were lovely, friendly, helpful & welcoming.
JACQUELINE
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Our stay at the hotel was wonderful, the gentleman on reception was so kind and helpful as we had arrive early. The room had a window which you could open which was great, and beds were really comfortable. The room was supper clean one of the best clean rooms we had stayed in. The breakfast was excellent and plenty of choice. The lady called Jo was lovely and she checked all at breakfast and even checked cups for tea/coffee stains and sent them back to get washed. Super person and always had a smile and chat. xx
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Wayne
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great staff - very friendly and informative. Always welcomed you and ensured all was well with your stay. Breakfast excellent - great pancake machine. Room very clean and everything worked!
Wayne
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely stay, the highlight being the staff. So helpful, polite and happy!
Chun
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I've always been happy with Holiday Inn in America and the UK. Reliable, clean, comfortable, and friendly...this location is no different. PROS: -Reasonable price of $160 for 1 Friday night, especially for this area. -Clean, modern, and decently sized rooms. -Comfortable twin beds with great flat pillows. -AIR CONDITIONING!!! -Large LCD TV -Large clean bathroom -Tea Maker -Reasonably priced parking at £15/night...but there was some free street parking outside. -Friendly staff -Nice lobby area -Walking distance to the main shopping street, especially were the locals actually spend time at(the area close to the castle is very touristy!). CONS: -Easy 15min walk to Windsor Castle if you're in good shape...but if you're in bad shape it's a 20-25min long uphill walk. -I wish parking was free! Highly recommend staying here, very convenient if you had a long tiring 10+ hour to Heathrow and need a nearby place to stay and plan on visiting Windsor Castle.
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Paula
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Chose this for our last night in the UK as an easy access to Heathrow. This hotel was newly renovated and spotless. Staff is friendly and helpful. Nice bar and beautiful atrium for enjoying a bite and a brew. Underground parking if you have a car. Easy walk to downtown Windsor, the Thames, and the Castle.
Cheryl
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Daniel at check in was really helpful. Nice hotel. Had a great breakfast
Robin
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with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was wonderful.
Kelly
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff were very professional, friendly & accommodating. We were staying here overnight to go to LEGOLAND the next day for our twins birthday. Our van wouldn’t fit in the underground parking so they arranged for us to have a slot outside the hotel which they reserved for us and we paid for on arrival. They put cards, biscuits and balloons for our twins as they knew it was their birthday which was very kind of them. Everyone we spoke to was friendly and kind. It was a ver short walk to Windsor castle and the shops & restaurants. Breakfast was self service buffet plenty of food and was top up continuously, but as per many self service style it’s not mega hit. They had a great little pancake maker machine which the kids loved though.
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Jenner
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This hotel is very nice and close to Windsor Castle and other attractions. The area around is so beautiful. Will definitely recommend
Samuel
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

amazing hotel
Richard
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Everything was good apart from the scrambled eggs at breakfast. Very dry & cold. May have been powdered eggs ?. Plates not heated, so meal was cold. Bar did not have appropriate glasses for drinks. Need to audit your own facilities.
Wendy
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel is situated in a ideal area with parking which is a great bonus. The staff were the friendliest we have come across very helpful and polite, would definitely recommend this hotel when staying at Windsor
Jeff
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Property is going through a refurb so evidence of painting etc on-going. Despite that newly refurbished room was excellent, staff were superb - courteous and helpful. Included breakfast very good. Easy walking distance to Windsor Town Centre. Underground parking a little challenging but safe. Would recommend.
Mark
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very friendly helpful staff. A great room, great breakfast that was even earlier than advertised. Perfect for what we needed!
Nikki
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location to town, great breakfast and staff so accommodating.
Number of reviews per page
20
40