Overall Ratings & Reviews Acacia Heritage Hotel Hoi An

Buffet nothing to eat, slightly old room

Room is not very clean, lack of shampoo. In return, enthusiastic and thoughtful staff. Location near the old town

The room is nice and clean. Complete facilities Close to Walking Street and Market. There is a super near the accommodation.

Rooms older than the image, check in long, be careful with the faucet if accompanied by children prone to burns due to overheating

Breakfast ok, nice room fully equipped

The room is very clean, the water heater is good, the breakfast is delicious.

Very good service staff, can speak English, breakfast is good and variety, beautiful room, good location, definitely stay again.

The hotel room is quite old. Cleaning the floor is not thoroughly clean. The bed is quite small

Near tourist spots Near minimart There are limited amount of bicycles available for borrowing. Variety of breakfast buffet

Everything is fine except the toilet is too foul.

Room ok, staff ok, good food.

Reception is friendly, the room is pretty clean and nice. However, the air cond is very weak and old, it is not enough strength to cool the room, need to replace.

General is fine compared to the price. The hotel is quite old but fully equipped. Good breakfast, I ordered more pizza from the hotel, I ate a little bad (it was horrible, the feeling of cheese was soaked with a lot of cooking oil). Free bicycles are borrowed to walk around the street, beautiful swimming pools. In general, a 4-star hotel like advertising is a bit too much

Friendly employee . Clean room

Vietnam trip with a team of 7 adults, stayed here 3 nights using 3 rooms, this hotel is though an old building, but it is clean and the location is also easy to walk around the hotel. The rooms are quite spacious and clean, there is a balcony to enjoy the sunset, the toiletries are also pretty. Breakfast with a fairly complete menu selection. Service staff though friendly but a little disappointing when we booked a car for 7 people but the one who picked us up was a car, we were forced to use this car because we wanted to get to our destination quickly. Very annoying indeed. But in general this hotel is good if you visit Hoi An.

room is big & clean. staff are very nice, pool is good enough.

The hotel is quiet, suitable for vacation trips with friends and relatives

We have to wait for the room up to 14:00 which is as per the policy of course. But, would appreciate if they offer us some drinks/refreshment while waiting. The room we get a bit old, dusty. Breakfast not much option. Plus point is the location, which is a step away from the old town and they provide bike for free.

Quiet as I wish. Room is nice.

The hotel is very cute, breakfast is very diverse