Overall Ratings & Reviews The Croft Hotel

Decent hotel, thought it needed some modernisation considering it’s a 4 star hotel. The front desk was nearly empty most of the time, so need to go and search for people when I needed help.

There was an issue with my original room, nothing major. I was happy for it to be rectified but the check in staff immediately moved me to better room. All the staff were friendly and accommodating. Food was very good, both dinner and breakfast. Would stay here again.

Friendly helpful staff. Lovely room, lovely lounge and bar area. And enjoyed staying in such a beautiful village

When I arrived at 8pm after a long journey, I was advised by reception that the kitchen woudl be open until 9:15pm. Unfortunately this was not the case and it closed at 8pm which meant that I could not have dinner, although I was offered a packet of crisps! The room was clean, but the net curtains were torn. Breakfast was nice, but overall the stay was not as enjoyable as it could have been.

Our room was 23. Very noisy. We paid quite a bit for the room but felt it wasn’t worth it. The furniture was dated. No hair dryer in room. The room was in the old part of the hotel. The wedding venue part was beautiful, as was the lobby. There were negatives but overall I would stay here again. Just in a different part of the building

Fridge in the room was a very nice touch.

Fab overnight stay at The Croft Darlington The staff and service excellent. Made so welcome ,nothing a trouble to Amy Def go again Thank you 🤓

Staff were helpful room was comfortable and my evening meal and breakfast was very tasty will certainly stay again

The WIFI was not good and could not get connected at all. Made trying to work from a lovely location difficult.

Had an amazing time at our friends wedding, the atmosphere and staff made it a memorable da

I basically used the hotel as a bed

It's a shame that at breakfast when I had eggs benedict which should have muffins they did not have them, and gave me normal buns or burger buns.

Fabulous hotel. Attended a wedding here and it really is top quality, Lovely location, Good service, Great food and fabulous rooms. Highly recommended

The staff where very helpful and made you feel very welcome. Service was fast and the staff were very polite and happy to assist. The room was clean, comfortable and spacious. I would happily stay again.

It was understaffed and the staff that was there were trying to cope with a large wedding party

Great stay, will be back

Nice hotel with parking out at the front. Easy check-in. Room was very clean and looked nice. In some areas it could do with a re-paint and the TV’s could be updated to smart TV so guests could stream their own media but otherwise a well equipped room with everything i needed.

Check in was great, we (me and my hubby), were there for a wedding and they allowed us to check in two hours early as the room was ready, which was a great help to us, to get unpacked and finish getting ready before the ceremony. The staff were friendly, professional and polite. Our room(number1), was delightful, lovely muted green colour scheme, with a very comfortable king size bed resulting in a good nights sleep. There was a nice bathroom with a big shower, just the job! Also provided was an iron and ironing board. For some reason we didn't have a kettle in our room, although the cups and tea and coffee were there, so perhaps an oversite of the domestic staff?We reported it at check out and they made a note of it. We were disappointed not to be able to have our morning tea in our room, as we always do prior to breakfast, but it wasn't a major issue. We had a full 'Classic' cooked breakfast which was lovely, although my yolks on my fried eggs were hard, but then I am particularly fussy over that, ha. I didn't say anything about it though, but I'm sure they would have changed them if I"d asked. We also had two pots of Yorkshire tea, which we thoroughly enjoyed. All in all a fantastic stay and would highly recommend.

I was visiting Croft race circuit for a weekend race meeting. Local hotel to the track. Just one night. Checked in around 7:30pm. Hotel first impression was it was tired. But no probs - it was ok, I went on to reception. Waited few mins for someone to appear. Staff member appeared, eating. Then she went to get help. Was quite odd - like secret squirrel with the two girls whispering what room to give, I presume, as they moved the mouse around the screen. But all ok. Just auite odd. Up to the room. Adequate and looked fairly recently refurbished. I had a shower, made a call, and then went downstairs for a drink and food. It was 8:35pm. No-one was at bar to serve. It was a small bar. I went and found someone. Ordered a drink and asked for a menu, only to be told that food is stopped serving from 8:30. It was now 8:38. I had missed the opportunity for some food. I went back upstairs after my single drink. No dinner. There was a wedding reception at the hotel. I could hear the music until I fell asleep at around 11pm. A nice sleep. That’s the full summary. Checked out at 8am. I just left the key card in the quick check-out box and left for the circuit. But, all that said, which is more feedback to the hotel than anything else, I will ask myself the usual question - would I stay there again? Answer - all in all, I’d definitely stay there again.

Excellent hotel and will definitely go back. Great gluten free options too.