Overall Ratings & Reviews V Causeway Bay

Good

Although the stay started on the wrong foot, as in the confirmation email I was told that check in was not done after office hours at 1800 local time. I rushed over by under which cost extra due to surge prices, when I could have taken public transportation. At Check In, I was given a room with a "wet bathroom" that had the toilet in the shower, which would have meant the floor would be always wet. Pictures during booking definitely did not have this. The manager (Apple) changed a room with a separate shower for me, but without the city view due to availability. The staff in general were very kind and courteous (especially Tai 泰哥). Only exception was the lady during my checkout. She had a huge attitude and kept giving excuses on why I cannot stow a bag with them. This definitely made me feel I was an inconvenience to them when I was a paying guest for 5 days and 4 nights. Just because I was checking out means I am not longer a guest?

Stayed here for 4 nights liked the location but the check in staff were quite abrupt and not too helpful and a little blunt. No storing luggage facilities and scales for weighing luggage so be mindful. Average experience can be better given the properties this group has are quite presentable.

地點很方便，於銅鑼灣中心地帶 房間設計時尚簡約，有電磁爐和煮食用具 接待處職員很友善，主動幫忙 房間清潔有待改善，廁所不是乾濕分離

差，超細，住了5天都無執房，管理層，總之差！