We travel extensively throughout the world and this is by far the most shocking experience we have had.
After making a polite complaint about the receptionist who was unwelcoming to us to another member of staff, we had the manager -owner knocking at our door to come and aggressively criticise me and my partner as she saw us as the problem, not the member of staff.
The conversation took place in French and as she was raising her voice so much that my partner totally shocked and alarmed wanted to intervene but she didn't speak English.
She made some thinly veiled threats about asking us to leave when it was already 6:30pm. She knew also that it was my partner's birthday and clearly she managed to ruin the day.
Awful experience. Reading through the reviews, it seems that other customers experienced something similar in the past.
We certainly wouldn't recommend this place.