Overall Ratings & Reviews Heliotrope Hotels

My second time at this hotel. Convenient location to the airport and great for parking.I have always requested a takeaway breakfast. Too many biscuits and cake given. On my last day I didn’t request breakfast but was told that I could get something if I liked so I went and checked. They do have more savoury items which I prefer so in future if I decide to stay at Heliotrope Hotel I will request certain foods. The room this time was a lot smaller and the shower thingo was broken and the pressure was very weak. The water also went quite hot then cold. Evi at reception is wonderful. She is definitely an asset to the hotel.

The staff was very responsive to all requests. The breakfast buffet is abundant and good.

Convenient location between the airport and the harbor Nice pool area Stuff very accommodating Bathroom could use little upgrading

Great hotel third time stayed no complaints

The staff that we had contact with were the best….very sweet, helpful, and professional.

Fantastic Hotel, great staff, very clean and great breakfast

Great room, view and pool. I would stay here again!

Everything was excellent only had one issue. The service at the pool was lacking. First meal came in about 30 minutes and the other meals half hour later.

Very clean, modern, great breakfast options, ample parking, staff very friendly and helpful. Would definitely go back

Love the views and very gracious staff.

Loved the view

Convenient location, great views, easy access, good service, very nice people, great value

Comfortable and convenient hotel being close to Mytilene airport. Have stayed several times and always get a warm welcome. The hotel, set around a large swimming pool, has views over the sea. A large selection of breakfast items is available, which currently is served to guests.

Obviously this hotel has been refurbished and it an interesting option where to stay in front of the beach (and the sometimes too noisy road) Due to Covid restrictions, cleaning is made in room upon request, but it's really ok. Wifi signal excellent for working. Pool available and very kind staff. Nice hotel overall so many possibilities on island. Close to airport.

I really enjoyed myself here. The entire hotel was so clean which is extremely vital to me. My suite was very comfy with a tv in the seating area and in the bedroom area. There were a number of options for breakfast. Pool was crystal clear even though it was too cold for a dip (for me). Staff were very helpful and friendly. My only issue was the debate I had to have with the lady on reception over the currency I wanted charged from MY account. She failed to realise that by me selecting GBP it means they still receive the fee in their own currency and I don't get charged by my bank for a non GBP transaction. It made me feel very uncomfortable especially when she accepted it when another person advised her of the same thing I had.

I was disappointed with the cigarette smell in the room. Despite claims the room was 'non-smoking' the furnishings and bathroom had strong remnants of cigarette odour. Ironically there was even an ashtray left on the balcony table. I had to leave doors and windows open. I expect guests still don't respect this rule. What is it with this ridiculous obsession with smoking in Greece? Deodorising the room furnishings is recommended. The lift also didn't work. You call the lift and then when you get in the power cuts out. The lift should be decommissioned, I expect it doesn't comply. Doubtful I'd stay here again. To be fair, the service, proximity to airport and parking convenience were all otherwise excellent.

Very helpful, friendly staff. Room was clean and spacious and the beds very comfortable. Located close to the sea and there's a small beach nearby. Only downside was the music played all day by the pool. We would have preferred peace and quiet.

The staff are s truly superb. They will make any accommodation possible.

Clean comfortable room with an excellent breakfast, nice pool and a great location very close to the airport.

Everything about the property was absolutely first class. Eva, the front desk receptionist was not only the model of kindness, friendliness, and efficiency, but she went out of her way to be innovative and helpful. What a wonderful advertisement she is for this property!