Terminus Apartment Hotel, an Ascend Collection Hotel

Explore Terminus Apartment Hotel, an Ascend Collection Hotel
9.0
Exceptional
From 1,005 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

9.0

Service and Facilites

8.6

Traveler Reviews Terminus Apartment Hotel, an Ascend Collection Hotel

Number of reviews per page
20
40
Top reviews
Stephen
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean and tidy. Great location in central city. Safe and easy access. Well equipped kitchen and laundry areas
Sara
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location in Newcastle across the road from the old train station. Parking is available on the property if you let them know in advance & for an additional fee. Great service from friendly staff. They contacted us after checkout about a phone charger that was left in the apartment & express posted it back to us. Recommend this property & would definitely stay again next time we are in Newcastle.
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Emma
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff were wonderful and helpful. Great location and rooms are excellent.
Victoria
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely building and fantastic location. Loved the little terrace for us to sit out. Only downside only gave us two tea bags. Bit I’m sure we’d have been able to ask for more 😊
Fallon
icon-with Friends
with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great clean room. Staff are very friendly and helpful. Would definitely stay again.
Michael
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Room smelled of wet carpet and property is rundown.
Emma
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great location with a great view. Very clean and comfortable. Staff helpful and friendly.
Zandra
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We enjoyed our stay and a great location , very clean and tidy
Andrejs
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10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The full featured and large run was very comfortable. A nice location for early morning walks, jogs along the foreshore. A beautiful morning.
David
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great harbour view
Samantha
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

It’s was beautiful, view was fabulous and the apartment was very clean, can’t wait to stay again. Absolutely 10 out of 10.
Diane
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great balcony, great staff!
Kylie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Room was very clean and spacious, great amenities. Loved it!
Rachell
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The room was absolutely amazing !! The front office staff were so friendly and welcoming !! I would gratefully love to book there again! The wonderful handwritten greeting I received when I entered my room, with the little treats just topped off knowing I’d booked the best place to stay !!
Anna
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

If I could give more than five stars I would. Exceptional hotel , close to everything , clean , everything you could possibly need , friendly staff , added bonuses , great toiletries , comfy . Thank you
Lucie
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Staff are wonderful, perfect location. Apartment was pristine and had personal touches
Don W
icon-with Partner
with Partner
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Management cares about their guests and their thoughts about their stay. Follow-up contact was appreciated. Booked a one bedroom harbour view room. Location is great, view was good over top the train station, reception staff were eager to help, amenities such as shampoo, dishwasher supplies, laundry soap was excellent. The treats in the lobby a thoughtful touch. The Apartment however seems to be suited for short stays. We found the lighting harsh for watching TV, furniture minimalist (floor lamp or table and lamp would be good), table and chairs small and uncomfortable. Housekeeping has hits and misses. Bathroom and kitchen were clean on arrival. Overall the 14 day stay was not bad or terrible just could have been better. The staff are welcoming. Parking is $25/day to self park. Furnishing could be I’m
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Simone
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Lovely staff, clean and quiet, amazing location
Graeme
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Our stay was in memory of a previous visit to the Terminus. The staff were wonderful, particularly Romi. On book in we had a small studio but there was no parking available which was a major problem due to the medical issues of both my wife and self. I became emotional and Romi managed to organise a parking spot and upgraded our accommodation to make us more comfortable. The apartment was beautiful and we had a wonderful stay that we will remember always. The is a very well run establishment that we recommend to everyone.
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Jacqui
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The pic shown is of a light airy apartment with a view. Ours was well appointed, quiet and very comfortable however outlook was a shaft (say repurposed lift shaft) up several floors to sky. Bit gloomy. It was value for money.
Number of reviews per page
20
40