The hotel itself was good, as was the breakfast and location however for all the positives it was overshadowed by the check in experience. I was told of the city tax which was not an issue, however the hotel only takes cash and would not let me put my luggage in the room before paying. I explained I only had card but was asked to walk to a cash machine, not ideal after a 16hour day of travelling and working. As already said the hotel was good, albeit my mind was already turned due to the staff.