I really enjoyed staying at this hotel.
Service: Mr. Takeyama at the front gate was really nice and came down to help us move the bag in the snow when we were coming in. Ms. Minoshima at the front desk was friendly, spoke good English, and was clear when we had any questions.
Food: The buffet restaurant was much better than I expected. My family also enjoyed different kinds of menu during the stay.
Onsen & Lobby: The outdoor onsen was an interesting experience, and recommend trying it. My child especially enjoyed the marshmallow time at the lobby.
Room: Deluxe Japanese & Western style Room was very clean with a good view. They also prepared a robe for each of my family with a different size.