Yes. They are all very friendly and room is cleaned daily.

I want to express my sincere thanks for the excellent hospitality during my recent stay at your hotel. From the moment I arrived, your team made me feel welcome and comfortable. The hotel's convenient location made it easy to daily life (walking distance to restaurants, subway, banks, convenient stores, shops, etc.) I truly appreciated the great value of the accommodations. I look forward to staying with you again on my next visit to Shanghai!

Best location in town.. staff are friendly.

There was some blood on the bedsheets when we arrived. Trying to wipe it showed that it was not a stain but must have happened recently. The sheets got changed after contacting the reception but it was not a great start to the stay. It would have been good if we were informed in advance that some sort of water tank maintenance was going to occur on the first day of our stay. There was no running water after 11pm which could have been an issue as we arrived quite late meaning it was a rush to get everyone in our group cleaned up after a long journey. The room was pretty decently sized with plenty of space. It's located inside an apartment building with good restaurants opposite the front door. It's about a 5-10 minute walk to the station at Jing'An temple. The staff were friendly enough and pretty helpful and for the price, it's acceptable. It's an alright place to stay but the blood on the bedsheet was really not a good look.

Nice central location in Jingan district. Close to Subway/Metro and shopping mall/foods. Property is older and small size service apartments, mixed with individual business, offices, residential. Check the size and expectation. Apartment is clean and nice. Lots of courier traffic within the lifts. Security guard does not speak english. Rental property management is located at 1601. Fluent in english and very helpful. Communicate easily thru WeChat app for any room request.

Great place to stay for a family. With amenities like washing machine, drier rack, stove, full size fridge and microwave. Absolutely amazing area. Highly recommend this area for exploring Shanghai! 5min walk to a Major subway station. Lots of stores and restaurants around. Little outdated furniture and some occasional noise as it is a mixed use building with apartments and offices. Staff was beyond helpful! Great support in English in person and via WeChat.

It wasn’t easy to find, because outside the building we haven’t seen the name of the hotel. The ward was rude. But the hotel managment was helpful, kind. This hotel is near the metro, near the shopping area, there is a temple too.

Very good

Excellent staff, my bedroom heater was broken, staff brought another big heater for me. Would stay again

The office people were very nice and helpful. One thing that needs improvement: the water pressure was very low for our room, #1606. They installed a small device to increase the pressure but when it was on, it was very noisy.

Convenient location, friendly staffs, clean and spacious rooms are the most we liked. Bathroom is small but acceptable.

The decor was very tired and the staff not always too friendly or accommodating.

The service apartment is a good size with sufficient amenities. The air conditioning, fridge and washer are in good working condition. I like the free laundry. The cleaner came Everyday except for my second last day. The sofa is too soft and the areas behind the curtains have cracks and ceiling corners have webs.

Pros ... Short walk to Jing'An Temple subway station (line 2), convenient store close by, lots of stores/restaurants around, spacious room size, clean room, , well lit room with lots of light control, exhaust fan in bathroom, comfortable bed, free bottle water & disposable slippers, washer/fridge/microwave/iron/safe/cable TV/kettle Cons ... unstable WiFi, smoke smell in room, no liquid detergent & sponge in kitchen, busy (noisy) area during the day

every time in Shanghai. I stay there

The up side of this hotel: 1) The location is wonderful! very close to everything: shopping malls, restaurants, temple and subways; 2) The staff are extremely friendly and helpful; 3) I really like the bed : very comfy and the space is big for solo traveler . The con side: The hotel is located in a kind mixed living and office building so you will see quite different type people but not big deal for me.

Overall is a good stay. The facility of the hotel is so so. Tv program didn't work well. The exhaust fan in the shower room (R706) couldn't function, either. But the location is truly wonderful.

Great Location near MRT station, eating places and Citi Plaza. Hotel amenities and service is just alright. Relevantly it's an old service apartment in Shanghai. But as the competitive price, Cosmo is still not a bad choice.

Very clean and comfortable, great staff, very helpful with good English. Lots of amenities, great central location and easy walk to metro at Jing'An station. If there was anything to complain about it was that the bed was really hard which seems to be the style in China.

Perfekte Lage, super freundliches Personal.