Dear Mr Phuc, Warm greetings from Saigon - Dong Ha Hotel! Thank you for taking the time to share your valuable feedback. Your feedback has been shared with the hotel Management team and departments. We look forward to having the opportunity to welcome you back in the near future because all of your contributions and the hotel's service standards are always of concern to us, we are always improving to improve quality. Hotel facilities and services provided to customers are getting better and better. Sincerely, Saigon – Dong Ha Hotel Management Board