Overall Ratings & Reviews Gran Paradiso Hotel Spa

There was no air conditioning at this property. The building was under construction, so there was a lot of noise. The bathroom sink looks like broken particleboard. And the bed was as hard as a stone. It was overwhelmingly, hot, and uncomfortable. I would not recommend to anyone and I will never stay here again.

Our bathroom was not clean. Mattress and pillows are hard as a stone

Staff were really helpful especially Pio from the breakfast area. The property was under renovation during the time that we were there so there’s some hint of construction dust when we checked in our room. Housekeeping was helpful in making it go away. The rooms were really nice and comfortable. It’s very modern and the washroom was squeaky clean. 10 min walk from Padre Pio Shrine. Access to it is right across the hotel. Highly recommended

I wasn’t aware that the property was undergoing major construction with a huge facelift in progress. Scaffolding outside the entire building. On on first seeing the hotel, I wondered if I was at the right hotel. What a mess! The layout of my room, a room with a terrace was not user friendly. No facial tissues, you had to use the one in the toilet!

No swimming pool and a lot of noise in morning

The hotel inside was clean. The staff was friendly especially Francesco very helpful. Great breakfast buffet with lots of choices. The parking was included and great location by the elevators. Walked to all the historic sites and did not need to move the car. The thing that we did not like was the outside under renovation.

Very clean and comfortable, helpful and pleasant staff. Excellent breakfast. I didn't think our evening meal in hotel restaurant was worth the money, very limited choice of food also. Conveniently placed for Padre Pio.

Very close to everything

As above

This hotel was well located, close to where we needed to be. Facilities were great, only down fall was that the lifts took a bit of time as they were doing maintenance one of them. Apart from that, it was an awesome hotel to be.

Great location cross the street from San Giovanni church

Nice hotel to visit San Pio resting place in comfort. Just park in the "third floor underground" park instead of the second and save yourself the hassle of finding the right spot

I arrive at the hotel, and it was totally different than the photos . The pool is at Manutance since 2003 . The restaurant doesn’t work and it is in another building . The rooms was totally old and not clean . We cancel our booking and waiting for hotel and expedia refund us .

Nice location and great restaurant

Hotel walls are very thin. They had live entertainment until past midnight which could be heard on the 1st floor very clearly. Hotel elevators didn’t work properly and would stop at every floor. It’s a miracle I didn’t get food poisoning from the breakfast with moldy fruit out to serve and other items questionable. Smelled foul near the coffee machine. It made me question how often they clean their lines. Saw a housekeeper mopping the elevator and my husband and I used it right after. The air smelled musty like she used a rag that smelled like mildew to clean it up. The A/C was turned off in the whole building (until June) even though it was almost 80 degrees outside. We thought we would enjoy the last day of our busy vacation relaxing by the pool (one of the main reasons I booked this hotel) only to find out the pool was closed and not open until June 1st. It didn’t say that anywhere when I booked it. One day, when we returned from the beach, there were ants all over our room and in our suitcases. I went down to the front desk and told him all of the above and how their hotel is beautiful but the standards are low. I felt bad saying it but he needed to know. I don’t remember him apologizing or doing anything about it really. I told him I wanted to switch rooms bc of the ants and he let us have the room next door which was nice. Good location to St. Padre Pio shrine and the beds were comfortable but I wouldn’t recommend this place really.

Overall a great place to stay.

The hotel was what youd expect from a hotel. Our sofa bed was broken in the middle and sagged unfortunately amd the shower head left a lotnto he desired. But otherwise it was clean and safe!

Location, location 10 min walk to Padre Pio area. Nice and very clean rooms.

Location was excellent, clean, comfy room and bathroom. Ample parking close to Padre Pio’s.

Great services