Our stay in this hotel was wonderful. We stayed here both before and after our time in Lagos and the staff even remembered us when we came back the second time. The room was always clean and the beds very comfortable. We appreciated the personal touch to the service as well. The location was great and walkable to everything we wanted to do in Lisbon. Would definitely stay here again!

Bien à l’exception d’une climatisation impossible à faire fonctionner adéquatement. On dirait qu’elle était limite à 24 degré dans la chambre après 2 nuits je me suis informé cela a été mieux. Il serait bien que cela soit ajusté quand les gens arrivent

Great staff. Nice room with Nespresso! Shower looked quite small but wasn’t so bad once in! I had to borrow a charger from the front desk as I only had a USB plug but luckily they had one. Really cute area to walk around and sit in a cafe.

Very nice property with great staff and great location!

Nice staff Great location Boutique hotel

Very well maintained hotel. Super quiet and relaxing. We stayed during world cup and at night there where lots of screams and cheering outside, however inside room we cannot hear any noise from outside. The only downside is limited breakfast.

We stayed three nights at the Lisboa Carmo Hotel after disembarking from our cruise ship. We arrived at the hotel very early in the morning (8:30 AM) and were delighted to find that a room was available for us. The staff at the front desk were very pleasant and helpful throughout our stay. We were very tired the first night so we had dinner at the hotel restaurant. I don’t remember what we ate but it was very good quality and our server was wonderful. Breakfast is included and it is excellent as noted by other reviewers. My only complaint is that the restaurant doesn’t open for breakfast until 7:30 so we were only able to enjoy it once during our stay at the hotel. Our room was clean and our bed was excellent. The room was a comfortable temperature with the air conditioning on but I recommend using the upright oscillating fan to improve air circulation. We weren’t able to get many international channels on the TV which appeared to be an Internet streaming platform. Everything in the bathroom worked well. Overall we were very happy with our stay at Lisboa Hotel Carmo!

The location was great! The hallway and rooms were unfortunately kind of dingy and old seeming. Bathrooms dated and needed some renovations. The staff were incredibly kind! I think it would be helpful for the hotel to post pictures of the hallways and rooms themselves and bathrooms so that future guests know exactly what they’re dealing with! Overall had a good time, they brought cute bath tub for our one year old and a tub for her for the bathroom - that was appreciated.

The staff was super friendly and helpful! Thank you for arranging a last-minute airport car service! We loved the free espresso and water.

Convenient location, big clean room, beautiful restaurant with very tasty dishes, and the best part - very nice, helpful and friendly staff. If I will go to Lisbon again I will book Carmo hotel again.

We loved our stay at this hotel. Honestly, everything was wonderful from breakfast to room, to location. I am glad we chose to stay here

My only problem was the super strong sewer smell especially at night time. I felt sick because of it. The staff was super careful cleaning and disinfecting as much as they could.

The property is in an excellent location. Very centrally located. The staff were extremely friendly and helpful! It was a perfect long weekend.

All very good

It was an amazing place to stay. Staff were extra friendly and seemed to go out of their way to make our stay memorable. Breakfast was very good with quite a bit to select from. You know they really give the rooms a good cleaning as they found an envelope with pins in it under the bed when they cleaned up and contacted us the next day to let us know and what we wanted done with them. We didn't use the Wi-Fi so can't comment on it. Great location for seeing the sites and close to the train station. Would highly recommend it.

The add on breakfast was definitely not worth it. It was overpriced and poor quality. It was so bad I complained to front desk and they eliminated the charges for that. Kudos for the staff Staff was helpful although they could use more training on concierge services . Their tourist info was a bit lacking

A little lost in the translation in particular about setting up a private tour. It was only a private driver, no tour

Our stay was just perfect, from check in to the minute we left. Extremely friendly and helpful staff. Clean, well kept property. Very comfortable room. We loved the detail of the handwritten welcome note, the courtesy bottles of water in the room and the Nespresso coffee machine. The daily breakfast buffet that was included was top notch. And let’s not forget the special Fado evening in the dining room. Superb! If you are looking to stay in a most historic and quaint part of Lisbon, this should be the hotel for you. Word of caution; good walking shoes require. This is the hilly part of Lisbon. Expect steep streets and lots of stairs. We hope to return soon!

We were originally given a room that look like it still hadn't been upgraded even though the photos on Expedia showed upgraded rooms. We did have to sleep there overnight before they changed us to an upgraded room which made a big difference because the old room had white walls and very dirty carpet

Stayed at this hotel in the heart of the old town. The building has real character, which is charming, but our first room was dated with old carpet and plain white walls. They moved us the next day to a much nicer room with painted walls and wood floors. However, the plumbing was poor and the tub drained slowly. AC struggled to keep the room cool, and the tiny window offered only partial views of the alley and a distant castle. Location is perfect if you want to be surrounded by tourists, traffic, and busy waiters, but if you're seeking a quieter, more cultural experience, look elsewhere. Good for a budget high-end stay, but expect some quirks