Overall Ratings & Reviews Cusco Plaza Nazarenas

Amazing staff and a very convenient location

I had an excellent stay at this hotel. Room was spacious and bed comfortable. It’s close to everything and stuff were friendly. I’d definitely stay again.

Convenient location, very clean, excellent breakfast buffet, good service.

We were well served by Jacqueline. Breakfast was basic .

It was a great experience to come with the family. The staff was very polite and welcoming.

Great option for exploring downtown, as the location is as good as it gets. It’s just next to the plaza without being right in the middle of the hustle and bustle. The rooms are clean, everything you need and nothing you don’t. Solid breakfast with strong coffee. My only complaint as a 6’2 / 187 cm guest is that the beds were a bit short.

Friendly staff and clean property.

Great hotel located behind Cathedral and main square making it central to everything. Nice rooms and staff.

I had a very comforting stay at this property. The staff were truly amazing, helpful, kind, compassionate, caring, amicable and always went the extra mile whenever i needed help with something, needed something. My room was what i needed and always came back to it clean. The breakfast provided every morning was very healthy, natural, and appreciated for sure. I would definitely recommend to stay here. Pricing was good on the pockets also. Thank you to Everyone at Hotel Cusco Plaza Nazarenas. My experience with you all was truly amazing and I am truly grateful and thankful for the stay and experience.

Excellent service, everyone very friendly and kind. I appreciate all the help I received from Maxi, he was very helpful with everything I needed help with. Thank you . Will definitely return here.

Room was super small, not clean. Nothing to do. Staff not very helpful, only one person at a time. It was so bad that we checked out after the first night even though I paid for three nights. The ONLY highlight if any is its excellent location, only about three minutes walk to main plaza.

The reception guy is super nice, he helped us to call taxi, carried all our luggages to the truck. The room was fantastic for budget travellers, warm and cozy. I had a room that faces the historic street and buildings. Hotel is located right in the Center, it’s only one block away from main square. Easy to get to any restaurants or sights. Love the service and hotel in general. We high recommend this hotel and would definitely choose this one again the next time!

Even though I booked and paid online, when I got to the hotel they tried to say I didn't have a reservation and then that they found it but I still had to pay. None of the front desk people seemed to know what was going on.

The staff was helpful and the rooms were comfortable and clean. The location was really nice and convenient to everything.

Staff was friendly and helpful with suggestions and tips. Room and cleaning crew were efficient. The only thing I wished that the heater in the room would’ve worked. The last two days of my stayed I got additional one to keep the room warm

Carmen the receptionist was very friendly and helpful.

Very plain and not worth the money, I would recommend spending a bit more to get a nicer place like the Anden Inca, which we enjoyed.

This was a good hotel with a hostel feel. It was very clean and has everything you need, but not in any way fancy. The location is great and the views are amazing. Staff are friendly and attentive. Hot water, good TV, and a decent breakfast. Beds were sufficient. All in all, a good place if you’re looking to do Cusco on a budget and don’t want to stay in a hostel dormitory.

Basic hotel in a great location. Reason for 3 stars is the front desk was entirely un-negotiable regarding a late check out. Check out is 930, I asked to check out 11 or noon - was told it would be an additional $25 US - more than I paid for the entire reservation. This hotel would have earned a 5 star rating from me for the price/value, had they not been so unreasonable about late check out.

Great location, decent hotel