This was a very average stay, which isn't a bad thing. For the first 3 days, our toilet was not working. They had to give us a key to a private bathroom downstairs. It was frustrating because we had 3 people in our party who needed to take turns using the bathroom so it was inconvenient to have to use a toilet not in our room. You had to move the handle like 10 times before you got a flush. Then suddenly by day 3, it was ACTUALLY fixed and we had to give the other bathroom key back. We were only offered a free drink at the bar as compensation (which we didn't use anyway). Other than the toilet fiasco, it's an okay stay! Bathroom was spacious, great water pressure and it gets hot! Even the room was spacious for three people. Tip: leave the bathroom fan on because for some reason it keeps the room cool. There is NO AC so the fan in the bathroom helped. Beds were okay, pillows offer no support so maybe bring your own to use. Had an old fashioned feel so I didn't mind the old fashioned smell lol. Staff is very nice and kind and attentive to any request. My old gripe is the second half of the stay, they stopped giving us fresh towels so I had to ask for fresh towels twice. They also didn't make up the bed our last two days or give us toilet paper. I recommend this place if you JUST need a place to sleep and eat breakfast. Great location and easily walkable to the subway. VERY average stay but worth it if you can tough it out.

Great location. Tired facility. Smallest double bed my wife and I have maybe ever shared. Staff helpful and friendly. Parking locally expensive. Fine for a night.

We loved everything about our stay! The staff were so helpful, the breakfast was delicious and so special! Our room was quite comfortable with a great view!

Nice, old building. Quiet area, but less than 10 min walk to a main street. Shower did not work, could only take bath.

Hotel rooms are beautiful and breakfast was nice

We loved it, except the double bed was barely wide enough to qualify. It was more like an extra wide single.

The staff at the Belhaven were friendly and helpful. The bar and restaurant were great. Very nice neighborhood, walking to shopping and dining. Our room was on the lower level and needed a refresh. It was not dirty at all. Just didn’t look like the picture and I realize we needed more room as a family of 4. Beds were ok. Again staff and location were great we just didn’t like being in the basement

Room fairly basic although clean. On top flloor and no lift, which wasnt mentioned on web site, I dont recall. Site states parking available, which is true but it is on street and payable by ring go parking app. They did not say that during active hours, 8 until 6, maximum stay is 3 hours. This could be a problem if your visit is for, say a wedding, as was ours. We felt that £471 for 3 nights without breakfast was a bit excessive for this hotel.

Very comfortable stay for a group wanting to explore the west end. Very good services

Used this hotel for the first time, as the hotel i usually use was fully booked, and loved my stay, my loyalty will now be at the Belhaven, the staff are great, nice friendly people. Got a lovely welcome on arrival. Breakfast was superb, as for the room, well that fitted my requirements nicely.

Everything was nice. Staff was very friendly and welcome. Only downside was there was a leak in my room lol

Close to great shops and pubs

Excellent property. Very friendly staff. Large family room was amazing.

We had a very good stay, great location and everything we could expect from this hotel. Friendly staff, good breakfast. Only slight issue is parking but resolved by free parking a few minutes walk. Would recommend especially if travelling by train.

Good. Lift could be a worthy add on

Loved the beautiful historic building and area of this hotel! All the staff were wonderful, the room was nice and quiet. We enjoyed breakfast at the hotel in the morning and it’s in a lovely location close to The Botanical Gardens! We would stay here again!

Beautiful property and a lovely staff — very helpful and kind!

The hotel was very good for local for city centre access and enjoying the atmosphere

What a splendid property! We loved our stay at the Belhaven. All of the staff were so professional and kind. The building itself was historic and the rooms and hallways possessed tasteful decorations. The breakfast options were all excellent as were the staff who served the meals. We would definitely return to this hotel.

The hotel is in a beautiful high-end neighborhood. We felt safe walking around, the gardens across the street are beautiful. It is on an accessible bus route without being noisy, and is a 10 min walk from the west end restaurant and shops. It was a quaint and beautiful area. Our room had a musty smell; a stain on the floor and a spot in the roof and wall where a previous leak hasn’t been properly re-patched/painted. The room was dated and the carpet needs to be replaced. If you are okay with an outdated room, the location is a nice time spent away from the hustle and bustle of other tourist areas! I would return with lower expectations. They offer breakfast, we didn’t try it but looked good!