The receptionists were really disappointing, they need to be trained or replaced totally. They acted like guests owed them money or something. The staff taking care of luggage at the front door were really helpful and friendly, the cleaning lady for our room was really nice, too. The hotel in general needs to be renovated all over again since it 's extremely aged, run down badly and smelled like sh*t. Also, the layout of our room specifically 's weird and scary because of the two large-sized mirrors directly facing our beds, that 's why we had to keep the lights on all night.