We had a lovely staying there, and the staff was very helpful.

Calm, spacious but not clean

There is no free offsite parking as described. You pay 5$ for overnight parking there and have to be out of the lot by 9 am afterwhich you are charged hourly for parking. The bed was queen size at best.

Nice hotel with a professional staff

Super friendly staff, nothing was too much for them

Staff are not enough, receptionist even can’t confirm that oor reservation included breakfast or not tell next day we complain to morning manager to grt answer that it is included, they not even put a complementary one small bottle of water in room. And also Bathroom down in lobby and dining area was so dirty at afternoon when we make checkin (that we know that no cleaning staff available all the times)

The staff very kind & helpful

Good location but not a fancy place , good for tourist who will need it for a good sleep and near the downtown area

Not bad, however the rooms required renovation and the area around not organized … need some improvement .

I love the place.

The staff were incredibly kind and helpful. Special thanks to Aya at the front desk and Hussein. They were both eager to help and make sure that we had everything we needed. You could tell that they genuinely care.

Good , clean, helpful staff

All is good

The staff are so kind

Very nice and friendly staff.

Excellent for Hamra District. Well located in a quieter area but close to Hamra. Currently Lebanon has issues, but a big thank you to the hotel for making a stay possible. Friendly staff and good facilities. Daily cleaning but the rooms are getting a little old now.

The recieption was respectful and friendly. Rooms were clean. A bit small but nice. Near many small shops and markets.

The staff here is exceptional! I stayed here for a month and they became like family and really looked out for me. Totally Recommend.

Absolutely definitely disrespectful, lacking tact and manners, discourteous, vulgar customer service! Front office person so called NATHALIE yells across the hall which is over 100 feet distance away from us to question us which room we were staying in! How vulgar can a staff member be to scream across the hall? First to loudly address the guests, and second and most importantly to question them about their stay!!! Respected hotels hire trained personnel whose job is to respectfully eloquently monitor who is coming in and who is leaving and most importantly to remember who checked in and who did not! Our checkout was the worst; the same rude clerk (Nathalie) literally arrogantly, insolently told us we had to wait until she sends someone to check the room after us! I most definitely put her back in her place and did indeed walk out on her! Personnel working in hospitality should be educated, picked and trained to be civil in their behaviour with guests! Unfortunately, this did not apply to Nathalie! On the other hand, mildew and mold were all around the shower room. Since as they said “all available rooms were like that” I had to give instruction for the cleaning staff and wait for about 40 mn for him to finish! The walls were dirty as well, and I had to wait for that too. I requested a non smoking room, all I breathed throughout the night is cigarettes smoke coming through the vents of he central AC! Their answer to that? We can’t say “no smoking” to guests!!!!