Old, noisy room. Traffic noise through the dilapidated windows. Paint was peeling off the old windows frames. Hair on the shower floor. Hard water stains down the walls in the bathroom. In one of the sinks, the cold water did not work, and judging by the stains around it, it must have been disconnected because it was leaking. Breakfast buffet very poor. Dinner was over priced for poor quality food. Altogether very disappointing, and desperately in need of renovation.

This was an excellent choice of hotel. The location was just perfect. The staff very welcoming and professional and the breakfast impressive. I strongly recommend.

Positive: This is a good hotel. The location is excellent. The breakfast is very good with different kind of food. The staff are polite and helpful. The room is spacious and the shower is very good. Negative: It is difficult to watch tv, because the image freezes every minute. We called the front desk and ask them why we were having that problem and they told us they didn't know. We asked them for an extra pillow and they gave it to us the night before we left. The elevator is old and goes down really, really fast. Overall, a good hotel to stay a few nights, but it needs renovations, especially the elevators.

Great location but unfortunately the area sucks. Don’t book here

very noise at night downtown avenue and traffic

Bom, considerando preço e localização.

Comfortable rooms and lovely restaurant, with helpful staff. Receptionists varied from friendly, helpful and professional to the complete opposite.

Convenient

Most of the staff were helpful and professional, especially the staff in the restaurant who were friendly. However the first time I checked in the man was very unhelpful and told me there was no booking in my name and tried to sell me a room. I was upset and then he said 'I need your passport'. I told him again I had booked and paid for a room and he seemed to nod and I gave my passport. He had found my booking but didn't tell me or apologise and there was no welcome. The second time I checked in, the woman has welcoming, friendly and professional. She also spoke excellent English.

M

Normandy is in the heart of centro. It's convenience is good. The property is a bit dated but the attention of staff made the stay well deserved. Front Desk was exceptional. Restaurant, housekeeping and room service was excellent. In the night its location can feel a bit deserted but is generally safe. I enjoyed my stay.

Muito barulho .

Muito barulho , mas o pessoal do hotel me mudou de quarto e melhorou um pouco , são atenciosos .

Bel hotel bien situé au centre-ville. Toutefois, si vous avez le sommeil léger, prévoyez les bouchons car la ville est bruyante àcet endroit. Les enfants ont adoré la piscine sur le toit et le buffet au dejeuner.

Ok

The property was very close to the bus station. The staff was available all night. There was someone available after 11pm to take bags to room.

Great location downtown BH Friendly staff Alex & Stefanie were real nice

Hotel com excelente localização, quarto grande e limpo. Café da manhã gostoso e funcionários atenciosos.

A minha estadia no Normandy foi muito agradável. Além da excelente localização do hotel, os funcionários foram atenciosos,quarto confortável e um bom café da manhã.

Café da manha muito bom, limpeza do banheiro razoável, vc vê marcas de gordura nos azulejos, boa localização, funcionários prestativos, apenas 2 elevadores funcionando o que causa bastante demora.