The staff were unprofessional, the facilities were dilapidated, and the hallways were very dirty. Check-in times were changed without prior notice, and no adequate solution was provided. Guests were left with only one option: to wait.

The staff were friendly. The rooms were decent.

I booked a Deluxe room with a river view. The room was in a bad state. The soundproofing was poor; I could hear children screaming and crying in other rooms because their fathers were hitting them. The windows had dirty water stains, and the TV was broken and unusable. I reported it to the reception, and they said it was for maintenance, but it was clearly broken, with lines on the screen. The wooden floor had sunk. The only positive thing was that the staff were helpful and friendly. But to have a good impression and not return, I probably won't come back.

It's okay. A bit noisy, poor soundproofing. Cheap price, convenient location in the city center.

Too old, too smelly. Really disappointing. Doesn't look like the picture.

Too old. The toilet smells bad, it's old, very old. The TV doesn't work.

My family just had a short trip and chose to stay at Gold Hotel on our last day. - The hotel is old, so many items are used. The rooms are clean, tidy, and well-equipped. The air conditioning is strong, and the water is very good. The hotel is located at a three-way intersection, with a pharmacy across the street. - The receptionist was quite enthusiastic and friendly. - I booked through Traveloka, but I read many 1-star reviews on Google Maps, so I was a little worried. But contrary to my worries, all the rooms were fully booked, so I had to wait with some other guests. The staff cleaned and I checked in on time. 😆 This was a memorable experience, and I will consider returning if I have the chance. Everyone should feel free to book without hesitation! A fair review for the hotel!

I booked room 901 with a river view. The hotel is a bit old, but it basically looks like the pictures. Everything was fine. The bedding and bathroom were clean, and the staff were enthusiastic. I arrived in the morning, dropped off my luggage, went sightseeing, and then checked in in the afternoon. Everything went smoothly, and I felt comfortable.

The hotel is a bit old and small, the soundproofing is terrible. I woke up several times during the night due to street noise, and in the morning I was woken up many times by the constant opening and closing of doors from other rooms on the same floor. The walls are dirty because the rooms are old, the service is basic, and the rooms are expensive compared to the quality during peak season.

The staff are friendly and can communicate in English, the rooms and toilets are clean, the AC is very cold, the location is strategic, it is easy to find food.

I wish the hotel would pay more attention to room quality and daily room cleaning.

I think the hotel needs to reconsider publicly displaying the correct prices for included services, and also seriously improve its rooms and housekeeping services.

The prices are reasonable, and the central location offers convenient access to transportation and dining options.

The hotel was very old, with poor and rusty facilities. The rooms smelled musty.

The room is okay, it's good, close to the city center, so you should try it, you should go, you should stay.

The facilities are old and different from the pictures on the website. The staff are good, okay.

Affordable convenient hotel at a prime location… You can never go wrong with this one.

I think the price is a bit high, and it's far from the beach.

The staff, Anh, Nhi, and Tho, were enthusiastic, and the room was clean.

Everything was great, close to the city center and easy to get around.