The hotel location was great and our room had a good view of the castle. We stayed for 5 nights. The biggest surprise was when we walked into the room. The room had a bad smell, like sewage/ bathroom smell as we walked in. Once the air conditioning starts going and air starts circulating, smell goes away. But next day when we leave the room taking the key out, AC stops working and when we come back later in the day, the room greets us with a same bad smell. We informed the front desk on the 2nd day. All the staff, including Lorraine from the front desk was very helpful. But they could not get the smell resolved. So what we did was to leave one key card the next day when we left the room so that the air circulation will be in place and we won't be greeted with the bad bathroom smell as we walk in. There were 2 TVs in our suite but no remotes. There was a world cup game going on and we had to use the buttons at the back of the TV to change channels & volume. After reminding 3 times, we got our remotes on 3rd day. We also noted the shower water was getting slow to drain by the 3rd day. By 4th day, the water would flood the bathroom floor if we didn't stop taking the shower to let water drain. The hotel can improve the direction to the reception as it is in the back of the hotel. Finding it on the first day is like a treasure hunt. The breakfast buffet was ok. We had it on one day. There is nearby bakery with good pastry and coffee.

Staff was great, room exceeded our expectations and several excellent restaurants nearby.

The hotel receptionist Pedro was fantastic. He was professional, helpful and kind. He should be promoted to manager. The kitchens delivered up delicious food. Our server in the restaurant was forgetful though. We stayed one night in the Design hotel and the other night in the Kroener connected sister hotel. Both of our rooms were beautiful, well decorated, spacious and clean. I recommend these hotels.

Beautiful property

Staff was very helpful, hotel was lovely, the swimming pool and spa was great. The town was very safe and friendly and railway station was only a short walk where you can get a free train to Luxembourg city etc.

Nice rooms, but beds did not have a fitted sheet between flat sheet and mattress protector, so you had to sleep in contact with either the mattress protector or the comforter. I asked for a fitted sheet, but none was provided.

Very nice place, breakfast could have more vibes

Amazing room - junior suite fantastic price

Perfect spa place, nice and comfortable hotel, very convenient located.

Perfect getaway! Great rooms.

Amazing hotel and location, value for money. Would highly recommend

Big, beautiful room , and quiet. That was good. Staff not very friendly or helpful. Like others said, I was never able to log on to the Internet. Parking was free. Hotel was a bit difficult to find. Overall well worth the price.

Amazing suite with loads of room. Real sense of luxury. Comfortable, clean and designer touches throughout.

Nice and luxurious hotel in the centre of Clervaux. Pity about the AC and the pillows, otherwise this hotel would have perfect.

Our room was on the first floor with 5 windows over looking the buzy square. I felt very exposed and uncomfortable. You had to close the curtains to get dressed or if coming in or out of the bathroom. It would be simple to put up privacy curtains or frosted glass. This aspect spoiled our stay.

An amazing hotel

Lovely location from which to explore northern Luxembourg.

Had a great stay over Easter Weekend. Lovely hotel and town! The room was nicer than expected (we had a Junior suite). Breakfast was good. The only downside was the pool/spa was very crowded. I would definitely stay again the next time in in the area.

A

Had a great stay as usual. The pool and the sauna were open despite the measures. The rooms are very classy.